Assistant Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Are you ready to take the next step in Facilities with JLL? We're looking for an Assistant Facilities Manager (AFM)to join our IFM team that manages our industrial client campus in the the Palm Bay-Melbourne-Titusville, Florida Metro area!

What this job involves

Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.

• Work with Facility Manager to oversee the delivery of maintenance and repair services.
• Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
• Interface with occupants of selected properties.
• 24/7 emergency call support and site attendanceisrequired
• Follow established escalation procedures and incident reporting procedures
• Support work order management for in house staff and vendors as necessary.
• Meet or exceed site Key Performance Indicators (KPI's); assist with monitoring Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly
• Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations
• Assist in the development and management of operating and capital budgets.
• Support the Regional Manager in the implementation of short and long-term projects for the client.
• Assist in the development and implementation of the annual management plan; accomplish key performance indicators as identified by the Account Manager.
• Oversee the appropriatemonthly/quarterly/annualreporting appropriate for the client.
• Maximize utilization of suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises (M/WBE).
• Insurecompliance with Jones Lang LaSalle minimum audit standards.
• Assist in the development and management of the detailed, zero-based annual operating budgets for each building in your territory.
• Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis.
• Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review.
• Manage the maintenance of existing contracts.
• Source local services and goods needed to perform day to day operations through 3rd party suppliers. This includes writing contract, obtaining necessary vendor set up forms and reviewing certificate of insurance for compliance.
• Support IFM team to collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.

• Due to federal government regulations pertaining to secured areas on-site, candidates applying for the position must be able to provide proof of US Citizenship. This requirement ensures compliance with legal and security mandates. All applicants must possess a valid form of identification that confirms their US citizenship status.In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

• High School Diploma or equivalent
• 2+ years of proven work experience managing operations of a commercial or industrial facility as a third-party provider, corporate, or as a consultant
• Must be located in the Palm Bay-Melbourne-Titusville area (relocation assistance is not available for this role)
• Experience using Computerized Maintenance Management System (CMMS)
• Strongleadership skills, customer service skills and interpersonal skills with associates, clients and vendors.
• Knowledge of applicable financial and accounting terms and principles as they apply to facility management.
• Strong client service orientation with the ability to provide information and respond to questions from groups of managers, customers, and the Vendors.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to respond to common inquiries or complaints from clients, co-workers, vendors, contractors and supervision.

• Military service or higher education in a related field such as business, hospitality, facility/property management is desirable
• Corrigo CMMS exposure is desirable

Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site. Have a Referral for this role? Log into Refer2JLL to submit them for the opportunity

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.