Office Specialist

GENERAL SUMMARY:

The Office Specialist provides clerical support to assigned department and personnel.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Performs photocopying, faxing, printing, and distribution of information within the department/assigned work area.

3. *Maintains work calendars and schedules department meetings.

4. May record minutes of meetings.

5. *Provides phone coverage for department; screens phone calls, relays messages in a timely fashion and provides information to callers as appropriate.

6. *Types memorandums, correspondence, forms, and other departmental reports.

7. *Sorts and routes incoming departmental mail; delivers out-going department mail.

8. *Maintains departmental files including processing file revisions.

9. May track and collect data from various internal sources and assist in preparing statistical reports.

10. *Monitors and maintains office equipment and appropriate supply inventory.

11. *Communicates and cooperates with all levels of personnel, medical staff, auxiliary, and ancillary departments.

12. Advances work knowledge by participating in continuing education in-services, reading periodicals/literature and seeking ongoing development opportunities.

13. Performs other related duties as assigned.

In addition to the principal job functions contained on the primary job descriptions, the following duties are also required in the department noted above.

1. Schedules patient appointments and physician meetings.

2. Enters demographic data and charge entry data into physician billing system.

3. Assists physician with patient set-up/discharge during clinic.

4. Obtains patient pre-certification from insurance companies.

5. Registers patients into hospital system.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Knowledge of business English and spelling.

2. Knowledge of general office procedures and standard clerical techniques.

3. Knowledge of medical and nursing terminology.

4. Knowledge of the structure and functions of a hospital/medical center system.

5. Knowledge of computer hardware equipment and software applications relevant to work functions.

6. Skill in operating and maintaining general office equipment.

7. Skill in MicroSoft Office Word, Excel and PowerPoint applications and keyboarding efficiency.

8. Ability to exercise courtesy and professionalism in receiving office callers and visitors.

9. Ability to perform basic mathematical computations.

10. Ability to organize and maintain filing systems.

11. Ability to prioritize work demands and work with minimal supervision.

12. Ability to maintain confidentiality relative to sensitive information

13. Ability to compose and maintain correspondence, memorandums, and routine letters.

14. Ability to communicate effectively both verbally and in writing.

15. Ability to maintain accurate logs and reports.

EDUCATION AND EXPERIENCE:

High school diploma or equivalency required. Completion two-year business school training program with focus on personal computers and general business machines preferred. Prior clerical experience in a hospital setting desirable.

ADDITIONAL JOB FUNCTIONS:

ADDITIONAL REQUIRED CREDENTIALS / CERTIFICATIONS:

Knowledge of ICD-9 coding applications and processes for physician's office.

PHYSICAL REQUIREMENTS:

(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)

(DOT) - Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.