Academic Technology Manager - Stanford University

Passionate about education and technology? Stanford Online High School (OHS) is seeking an Academic Technology Manager to lead a tenure-rich, collaborative team of two at the forefront of digital learning innovation. Celebrating 20 years of excellence, OHS is a pioneer in elite online education, providing a dynamic, progressive learning environment. In this remote role, you'll support inspiring educators, enhance learning platforms, and drive the adoption of cutting-edge EdTech solutions, including Generative AI. Be part of a groundbreaking institution shaping the future of academic technology!

Another Source's client, Stanford University, is recruiting an Academic Technology Manager to support their team in Redwood City, CA. If you are passionate about education and leveraging technology this would be a great opportunity for you.

Here's a little about Stanford Online High School (OHS) and the position they are recruiting for:

Stanford's Online High School is an accredited, diploma-offering, highly selective independent high school, offering courses for grades 7-12. The mission of Stanford Online High School (OHS) is to foster a worldwide community of intellectually adventurous students and teachers. Our courses, created and taught by specialists in their academic fields, encourage students to continuously develop and test their own views as they integrate knowledge across disciplines. Stanford Online High School offices are located at the Stanford Redwood City Campus, however this position is eligible for a remote work arrangement, upon mutual agreement. You must be located within the United States of America and be available to travel to the main campus up to three times per year for important in-person events. There may be periodic in-person meetings, as the business need requires. https://ohs.stanford.edu/

About the role: The Academic Technology Manager will be responsible for managing the team that provides direct support to OHS and Stanford Pre-Collegiate Studies (SPCS) students, as well as their instructors. This role involves monitoring and ensuring the continuous availability of external platforms required for instruction, working closely with external vendors to prevent technical disruptions and ensure that classes run smoothly. The Academic Technology Manager will be leading the development of resources on existing technical platforms to help onboard new students and instructors as well as leading workshops on exploring new innovative technologies that support instruction and learning. Staying current with EdTech research, particularly Generative AI, and advocating for effective use of educational technology across departments are crucial aspects of the role. This position will report to the Director of Technology and your day will likely include:

Technology Leadership & Support: Ensure seamless technology integration for synchronous and asynchronous classes, addressing system issues with vendors and minimizing downtime.

Help Desk Management: Oversee tech support team, ensuring timely responses to student and instructor tickets, Slack channel monitoring, and escalation resolution.

Scheduling & Coverage: Manage tech support scheduling, including extended hours at peak times and onsite support for in-person summer programs.

Training & Documentation: Develop and maintain tech support resources, including written guides and video tutorials for instructors and students.

Policy & Process Improvement: Analyze and enhance academic technology policies, including acceptable use and process automation.

Innovation & Research: Lead projects on emerging EdTech tools, consult with vendors, and explore AI applications for instruction.

Instructor Onboarding: Ensure new instructors receive access and training on key technologies, improving onboarding resources.

Instructional Design & Advocacy: Support faculty in using EdTech effectively and promote best practices across departments.

Experience You Will Bring to the Organization:

Bachelor's degree plus four years of relevant experience, or combination of education and relevant experience.

• Expertise in utilizing technology to enhance teaching.

• Ability to define and solve logical problems for technical applications.

• Demonstrated ability to express course material and pedagogic goals through the imaginative application of technology to existing materials and structures.

• Ability to plan, design, develop and evaluate engaging multimedia learning/training objects.

• Experience with delivering applications in a networked environment.

• Excellent teaching, communication and interpersonal skills.

• Ability to interact effectively and tactfully with members of the academic community; demonstrated experience working in an environment with colleagues of diverse backgrounds and customs.

• Demonstrated expertise with instructional design methodologies, pedagogical issues and best practices for classroom, online learning.

• Excellent time management and project management skills. Demonstrated ability to manage a complex workload, prioritize tasks and use good judgment in providing services based on goal.

• Expert knowledge of Macintosh and Windows environments.

• Demonstrated experience developing and delivering technical training to a non-technical audience.

• Expert knowledge of learning management systems and various classroom and online learning technologies.

• Excellent customer service skills, strong interpersonal skills and the ability to build strong working relationships with a diverse audience of faculty, staff and students.

This role is open to candidates anywhere in the United States. Stanford University has five Regional Pay Structures. The compensation for this position will be based on the location of the successful candidate. The expected pay range for this position is $93,580 - $110,094 per annum for the Stanford Work location, and $68,225 - $95,267 per annum for Remote (all other regions). https://drive.google.com/file/d/1ulfJcCeFgFqGOQk4lHik3MIU8aKGi28p/view

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

Why Stanford is for Youhttps://cardinalatwork.stanford.edu/benefits-rewards

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join aTedTalk, film screening, or listen to a renowned author or global leader speak.

• $6,000+ in tuition and training assistance annually

• Up to 50% of Stanford's annual tuition cost is applied to your child's undergraduate tuition

• A caring culture. We provide superb retirement plans, generous time off, and family care resources.

• A healthier you. Climb our rockwall orchoose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

• Discovery and fun. Stroll through historic sculptures, trails, and museums.

• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more!

• 18+PTO/Vacation days per year

• Up to 5% of your base pay contributed automatically to your 403(b) + a generous match

• 100% of your retirement account is fully vested immediately

To view the complete job posting you can click here- https://careersearch.stanford.edu/jobs/academic-technology-manager-27857

Another Source works with their clients, on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.

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