Messenger/Clerk

Children's National Medical Center
United States, D.C., Washington
Feb 18, 2025
Description The Messenger/Clerk will handle incoming and outgoing hospital related mail and will receive incoming and outgoing computer generated patient information to process in prescribed time frame. This position is responsible for bulk and burst sorting of incoming and outgoing mail and preparation of mail for postage. Responsible for operating postage machine, scales and other mailroom equipment and maintaining mailroom equipment to ensure proper functioning. Responsible for maintaining statistical records for departmental cost allocation and knowledge of correct postal regulations. This position is also responsible for assisting Receiving through verification, receipt and delivery of packages throughout the hospital. Qualifications Minimum Education High School Diploma or GED (Required) Minimum Work Experience 2 years Experience working in a mailroom (Required) 1 year Experience in a Hospital Warehouse or storeroom location, with periodic operating of supply-moving equipment, electric or manual pallet jacks, supply carts, etc. (Preferred) Required Skills/Knowledge Knowledge of mailroom and postage related equipment/regulations Functional Accountabilities Mailroom Support Sort and process all incoming/outgoing computer generated patient billing information accurately and in the prescribed timeframe. Sort and process all incoming/outgoing bulk and burst mail by department, to include extended campus mail. Prepare all outgoing mail by weighing and attaching proper postage using a mailing meter machine. Ensure that all outgoing mail is properly prepared and meets rate requirements including but not limited to registered mail, certified mail, size requirements, priority, overnight, etc. Record and maintain postage meter readings for departmental cost allocation. Operate postage machine and scales and maintain equipment to ensure proper functioning. Manages FedEx and USPS accounts to ensure mail is processed in most cost effective and timely manner . Maintain adequate mail supplies including but not limited to shipping envelopes and boxes, mailing envelopes, meter tape, and shipping labels. Receiving and Delivery Support receiving by validating, receiving and delivering packages to designated departments. Capture and input all documentation for confirmation of receipt and delivery of packages. Maintain safety when operating of supply-moving equipment, electric or manual pallet jacks, supply carts, etc. Organizational Accountabilities Organizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location : District of Columbia-Washington Work Locations : CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010 Job : Administrative Support / Customer Service Organization : Finance Position Status : R (Regular) - FT - Full-Time Shift : Day Work Schedule : 8 am - 4:30 pm Job Posting : Feb 18, 2025, 5:00:00 AM Full-Time Salary Range : 42224 - 82430.4