Administrative Specialist

Administrative Specialist:

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.

Job Description:

This position to serve as the Administrative Specialist, Executive Office, responsible for a myriad of critical administrative tasks in support of the day-to-day operations of the Executive Office. This position will also provide support to the Commission and other divisions, as assigned.

Examples of Duties:

• Works closely with the Senior Executive Assistant to the President to ensure day to day operational priorities are fulfilled
• Performs a broad range of administrative support tasks and serves as a liaison with internal staff and external stakeholders, including HOC residents and participants
• Monitor, reconcile and submit monthly expense reports for the Executive office in a timely manner
• Collaborate cross-divisionally to ensure seamless execution of meetings and events, including in-person coordination
• Coordinate, track and distribute incoming and outgoing mail
• Travel to various HOC office locations for assigned agency duties
• Manage and update cloud based storage drive to ensure data is kept current
• Works collaboratively with the Commission support and provides administrative support to the Commissioners as required
• Works collaboratively with Ombudsman office to track ensure customer complaints escalated to the Executive off are resolved
• Prepares various types of presentations using electronic and print media, specifically in developing MS PowerPoint presentations
• Provide exceptional customer service for inbound and outbound calls
• Attends and participates in various meetings as required
• Performs other related duties as assigned

Minimum Qualifications:

Experience:

• At least two years' experience in Administrative support or Analytical work

Education:

• Requires a Bachelor's degree from an accredited college or university or at least five years of experience in Administrative or Analytical work

Knowledge Skills and Abilities:

• In-depth knowledge of the mission, policies, procedures, goals, objectives, operational entities, requirements and activities as they apply to the assigned organizational entity in the HOCMC
• Knowledge of administrative procedures and processes; and the ability to analyze and evaluate a variety of administrative information materials and logically deduct and present conclusions
• Skill in inter-personal relationships with emphasis on those areas where coordination of group effort is the goal
• Skilled with a high degree of judgment to achieve maximum results in order to comply with a complex set of requirements.
• High level personal computer skills, including Microsoft Suite, PowerPoint, Excel and Access; and must be able to learn other computer software programs as required by assigned tasks.
• Ability to establish and maintain effective working relationships with associates, administrative staff, officials, groups, and the general public
• Ability to learn guidelines including instructions; administrative procedures and practices; HOCMC policies and procedures and federal laws and regulations, and other governing requirements. The incumbent uses judgment in interpreting guidelines and in deviating from traditional methods to develop applications when guidelines do not cover specific situations
• Ability to communicate effectively both orally in written formats in order to effectively prepare reports, correspondence and relate to various levels of management officials, the public and staff
• Ability to perform work in a confidentially, ethical and professional manner
• Ability to meet with high-ranking officials within and outside HOCMC, Commissioners, the media, the business community, representatives of organizations, employees throughout HOCMC, tenants of HOCMC housing, advocacy groups, and the general public to solve problems, exchange and clarify information as well as coordinate program activates
• Ability to frequently sit and talk or listen, the employee is occasionally required to stand and walk and carry light weight objects, reports, etc.

An equivalent combination of education and experience may be accepted. Low income residents in Montgomery County with the above qualifications are encouraged to apply.

Grade 20: Min: $60,399/ Mid: $79,543 / Max: $98,687 | | Salary determined by departmental budget- Offer commensurate with experience

HOC is an equal-opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records to determine employment suitability. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.