New Student Orientation (NSO) Coordinator

Penn State University Park is seeking a detail-oriented professional to serve as the next New Student Orientation (NSO) Coordinator within Student Orientation and Transition Programs (SOTP). SOTP is a partnership between Student Affairs and Undergraduate Education charged with the delivery of university- and campus-wide orientation and transition programs for undergraduate students. This position is located at the University Park campus. This position requires evening and weekend work, especially in the summer months. An opportunity for flexible work arrangements, including remote work once or twice per week, is a possibility.

Key Responsibilities:

• Support the development and implementation of NSO, which welcomes over 9,500 new students to University Park each summer.

• Serve as the primary user of the reservation and communication system used by all undergraduate Penn State campuses to manage their orientation programs.

• Manage program reservation limits and attendance ensuring accurate tracking and reporting.

• Provide front-line support for customer service efforts.

• Assist in the event logistics for President's New Student Convocation.

• Prepare detailed and accurate reports using Excel.

• Utilize advanced computer software to manage and analyze data (e.g., PeopleSoft, VisualZen, Qualtrics).

• Collaborate with team members to improve processes and enhance student experiences.

Qualifications:

• Strong attention to detail.

• Demonstrated problem-solving skills.

• Proficiency in complex computer software.

• Experience in preparing reports in Excel.

• Excellent customer service skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

Education Requirements :

This position minimally requires a Bachelor's degree, or an equivalent combination of education and experience.

Material review will begin immediately and continue until the position is filled. Questions about the position or hiring process can be directed to Katie Motycki, kem197@psu.edu.

This position requires the following clearances: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

Information on benefits at Penn State: hr.psu.edu/current-employee/benefits

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.