Deployment Analyst

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Deployment Analyst

Location(s): Rocklin, CA

• Proactively coordinate with construction resources for implementation of stores networking and telephony.
• Configure network and telephony hardware across US and Canada markets.
• Order network and telephony circuits to meet deadlines and coordinate implementation.
• Research, diagnose, resolve or escalate technical and procedural networking issues.
• Address service level escalations and escalate unresolved issues per guidelines.
• Utilize available resources for prompt resolution of inventory constraints.
• Develop relationships with key Business Partners in all departments within responsibility areas.
• Effectively identify, communicate, and mitigate risks to meet deadlines.
• Financial tracking of all procured network hardware and services.

• Management of shipping and receiving of warehouse activity.
• Address service level escalations as required and drive to resolution.
• Establish and maintain effective lines of communication with multiple vendors.
• Engage in network escalations and troubleshooting with vendors.

• Update and maintain various means of inventory/reporting management Excel/PowerBI/Smartsheet/other.
• Summarize complex environment of many 'moving parts' with dependencies.
• Track project status and effectively and actively report back to leadership.
• Provide weekly status summary reports for network related activities and changes.

• Excellent verbal and written communication skills.
• Analytical problem-solving skills and resourcefulness.
• Must be self-motivated with the ability to work independently.
• Proficient in Microsoft Office Applications with advanced knowledge of Microsoft Excel and PowerBI knowledge preferred - ability to use and create formulas, pivot tables, graphs, queries, macros.
• Ability to act quickly and professionally to identify and multitask multiple priorities.
• Able to deal with ambiguity and adapt to change.
• Capable to learn technical and procedural store retail environment.

• A BA/BS degree or equivalent work experience is preferred

• At least 4 years of previous IT experience is preferred.
• At least 2 year of networking experience is preferred - Routers, Switches, LAN/WAN, IP, Zoom Telephony systems.
• Previous project management or coordination is preferred.
• Field or other retail experience is desirable.