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Depot Service Lead Technician

METTLER TOLEDO
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Massachusetts, Newton
150 Wells Avenue (Show on map)
Feb 19, 2025
Our Opening and Your Responsibilities
  • Schedules, assigns, and coordinates the achievement of daily and weekly production related
    assignments.
  • Ensures that all pipette service related duties such as, but not limited to repair, preventive
    maintenance, and calibration tasks are completed within the established turn-around time standard.
  • Personally oversees and assists the Pipette Service technicians with the completion of daily
    assignments and the proper flow of customer orders through the established Pipette Service
    system.
  • Demonstrates the ability to repair and calibrate multiple types of pipette products processed by the
    Pipette Service Department in an acceptable manner.
  • Monitors Pipette Service technician quality and conducts unannounced quality "spot" checks on
    technicians' work as needed.
  • Analyzes, documents, and maintains the data relating to technician performance and reports
    related information to the Pipette Service Supervisor.
  • Participates in and administers training to Pipette Service employees, sales personnel, and other
    related individuals as directed by the Pipette Service Supervisor.
What You Need to Succeed
  • High school diploma or general education degree (GED); minimum of 3 years of related
    experience in Manufacturing, Instrumentation, and/or training; or equivalent combination of
    education and prior work experience. Previous knowledge or work experience with pipettes is
    required.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to
    write simple correspondence.
  • Ability to effectively present verbal information to customers and
    other employees of the organization.
    Ability to add, subtract, multiply and divide. Ability to perform these operations using units of
    American money and weight measurement, volume, and distance.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral
    instructions. Ability to deal with problems involving a few concrete variables in standardized
    situations.
  • An individual should have a basic knowledge of computers and a
    working knowledge of common Microsoft Office programs
Our Offer to You
  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
  • Tuition reimbursement, educational matching gift program, perks and discounts
  • Parental and caregiver leave programs
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee
    Assistance Program, and domestic partner benefits
  • Global market strength and worldwide leadership in precision instrumentation
  • A brand name that is identified worldwide with precision, quality, and innovation
  • Thousands of patents, design and innovation awards across Mettler Toledo

  • Global recognition for the quality of our products and services
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you'd like more information about your EEO rights as an applicant under the law, please click

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