Intern, XI Sales Support Representative

Are you on the hunt for a meaningful internship where you can dive into hands-on experiences with a company that prioritizes its employees? Look to Hyland! As an intern, you'll collaborate with various departments, tackle projects, develop new skills, expand your professional connections, and become an integral part of our amazing team. Explore the inner workings of a large, award-winning software company while advancing your expertise and career growth. We value our customers and employees alike and will help you reach your full potential no matter where you are in the world. An internship at Hyland marks the beginning of your journey toward future success. Come explore what we have to offer!

This position supports our Sales Support team with assisting our sellers day to day tasks. We are looking for candidates that are strong and effective communicators, who are self-motivated to open up about ideas in collaboration with the team, as well as having interest in learning more about our Sales Support team. This is an all-encompassing sales internship opportunity that will provide an invaluable experience. This Internship will allow you to gain knowledge into the ECM software sales industry as well as learn sales based best practices. Through different projects and interactions, you will get a glimpse into the different aspects of the Hyland Software Sales Team. This position will be located on-site at our Global Headquarters in Westlake, OH.

This opportunity will provide exposure to the Sales Support, Solution Architect, Sales Operations, Sales Academy and Customer Reference teams.
• Provide assistance to Hyland Account Managers in their efforts to meet and exceed assigned quota/target revenue for named accounts by contributing to the Sales Support team.
• Learn the importance of our pre-sales team, and understand the role of a Solution Architect, lending assistance where needed.
• Understand the value of sales data analytics and how that information can benefit a sales team, amongst other duties assigned by the Sales Operations team.
• Work with the Sales Academy on various sales enablement and development projects in an effort to better our overall sales force through different training programs.
• Become proficient with data mining and reference identification by working with our Customer Reference team.
• When possible, join teleconference or in-person sales calls conducted between the Hyland sales team and our existing customer base.
• Participate and contribute when necessary in various sales team meetings.
  Prospecting/Calling
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy

• Currently enrolled in an educational institution
• Proficiency with Microsoft Office software products
• Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests
• Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
• Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Keen attention to detail
• Capable of identifying and completing tasks independently, with a sense of urgency and ownership
• Demonstrated success at maintaining high personal work standards
• Demonstrated ability to handle sensitive information with discretion and tact
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the position.

What you can expect next

• Hyland Recruiters thoroughly review every application and will contact you within 4 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
• Any follow up questions? Email your Recruiter directly at Careers@Hyland.com.

Welcome to #HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

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