Regional Admissions Counselor (Central TX) - Undergraduate Admissions & Recruitment

TITLE

Regional Admissions Counselor

DEPARTMENT

Undergraduate Admissions & Recruitment

JOB SUMMARY

A Regional Admissions Counselor at Texas Woman's University is responsible for attracting and engaging prospective students within an assigned region. This position will live in the designated region and contribute to the enrollment objectives of the University. Other recruitment areas or event attendance may be assigned at the Director's discretion to meet enrollment goals. This individual will serve as the primary contact for local high school counselors and community college counselors and coordinate student recruiting efforts with local TWU alumni chapters, various organizations, and other regional partners. A Regional Admissions Counselor represents Texas Woman's University accurately and effectively to all its various constituents, while also facilitating the implementation of policies, practices and programs, in an effort to achieve enrollment goals. Travel to the Denton campus and occasionally other areas of Texas may be required for events, supervisory meetings, staff training, college fairs, and other special circumstances when additional support is needed. Work is performed in a remote environment under limited supervision, and performance is based on the completion of assignments and the results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Assistant Director of Undergraduate Admissions & Recruitment, Associate Director of Undergraduate Admissions & Recruitment

Supervises: No supervisory duties.

ESSENTIAL DUTIES - May include, but not limited to the following:

60% of Time-Recruitment & Travel:

• Counsel and advise prospective students, families, and the public as it relates to university policies and procedures, general admissions information, pre-college planning, academic and career opportunities, etc.
• Identify and recruit freshmen, transfer, and adult students to undergraduate programs at TWU.
• Collaborate with TWU-Academic Program recruiters and contacts as it relates to recruitment initiatives for their programs of study.
• Develop and maintain relationships with high schools, community colleges, alumni, and other community programs which impact recruitment.
• Coordinate visits and presentations with high schools and community colleges within the assigned region.
• Represent the university at all college fairs and recruitment events assigned throughout the year.
• Maintain a flexible schedule in order to participate in evening and Saturday event programs at peak times throughout the fall and spring.
• Organize special off-campus recruitment activities in assigned geographical area.
• Collaborate with department leadership to develop and implement professional/enrollment goals for territory.

30% of Time-Administrative & Student Contact:

• Corresponds and follows up with high school and community college students via phone, text, email, and mail, utilizing multiple platforms, including Salesforce.
• Maintain travel expenditures (rental vehicles, lodging, and meals) in Concur Solutions (Travel Management Software) and complete follow-up expense reports.
• Compiles regular reports showing regional recruitment events, activities, and application and enrollment numbers.
• Attend and participate in regional team meetings.
• Strategically plan territory management with leadership and provide solutions and ideas for recruitment initiatives.

10% of Time-Other:

• Collaborate with supervisors, colleagues, and university partners regarding marketing, communication, recruitment events, and initiatives.
• Partners with campuses and colleagues across the Texas Woman's University system in the support of recruitment and enrollment initiatives.
• Attend departmental meetings and on-campus activities as assigned.
• Coordinate virtual presentations and online information sessions.
• Continuously stay current on all university policies and procedures and complete Bridge Training and compliance when necessary.
• Attend at least one regional conference or workshop each year.
• Assists with data entry of prospective student inquiry cards.
• Perform other duties as assigned.

EDUCATION

Bachelor's degree required.

EXPERIENCE

A minimum of two years experience in admissions, preferably in the area of recruitment, application processing, or student services. Three years plus experience in university admissions is preferred.

REQUIREMENTS

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.

All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

Must reside in the assigned TX region or be willing to relocate. A good driving record is required, as this candidate travels to and recruit's students from Texas high schools and community colleges. A valid Texas driver's license and a safe driving record are both required by the University for a Driver's Authorization to rent vehicles.

The normal work hours for this position are Monday-Friday from 8:00 AM to 5:00 PM, or as business needs indicate. A flexible work schedule beyond normal working hours is needed at certain times throughout the year when working in the evening and occasional weekend events.

Employee will be required to attend one week of training and onboarding at the main offie in Denton, TX.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

• Working knowledge of office practices and professional recruitment methods.
• Knowledge of University policies concerning admission.
• Ability to perform mathematical calculations and/or verify information accurately.
• Ability to use student information systems for statistical analysis and other computer technology applicable to functions of the position.
• General knowledge of academic program requirements.
• Ability to establish and maintain effective and professional work relationships with students, faculty, staff, and the public.

1. Ability to self-manage time, activity, spending, and staying focused on objectives.
2. Have knowledge, understanding, and acceptance of cultural differences and the diversity within the campus and community.

• Ability to adhere to the University's core values.
• Ability to communicate effectively orally, by phone, in person, and in writing.
• Ability to represent the department and University in a friendly, courteous, and professional manner.

1. Ability to be calm under pressure, flexible, meet deadlines, work without direct supervision, multitask, problem-solve, and relate to a variety of personalities under diverse circumstances.

• Ability to operate a motorized vehicle for recruitment travel.
• Ability to use a computer and other office equipment, including related university software and email.

PREFERRED SKILLS

• Previous experience working as a regional admissions counselor.
• A strong preference for English and Spanish/bilingual fluency (verbal and written).
• Experience with Salesforce, CRM.
• Extensive knowledge of the University and the programs offered.
• Experience in developing and utilizing surveys or other assessment measures.
• Experience working with students from culturally diverse backgrounds.
• Work/leadership experience in higher education.
• Event planning in a professional capacity.

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that an employee must meet to successfully perform the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.

The employee is required to travel 60% of the time.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, and harassment, including sexual harassment. Work is normally performed in a typical interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Texas Woman's University strives to provide an educational environment that affirms the rights and dignity of each individual, fosters diversity, and encourages a respect for the differences among persons. Discrimination or harassment of any kind is considered inappropriate.

Texas Woman's University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, religion, gender, sex, sexual orientation, ethnic origin, age, veteran's status, or against qualified disabled persons.

All positions at Texas Woman's University are deemed security sensitive requiring background checks.

If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at 847-688-6888 or www.sss.gov.