Senior Business Analyst

Develops, researches, tests, and implements business process improvements, procedures, and system changes. Uses independent judgment to gather and evaluate information to make recommendations for improvements to business processes or systems.

Job Specifications

Typically has the following skills or abilities:

Develop alternative views and future business needs to assist management in making business changes to stay ahead of the competition

Research the external market and internal business to find and leverage patterns and best practices to improve business processes

Apply advanced analysis skills in the development of business process models, procedures, and systems

Lead teams to continually look at process improvement strategies for business processes and systems

Evaluate business process changes to identify and document business impacts and benefits at a corporate level

Acts as subject matter expert to provide business requirements for process improvements and system enhancements

Conduct effective interviews/research to determine and document the stakeholders, business needs, and requirements

Serve as a mentor for requirement methodology and analysis best practices

Review technical design deliverables to ensure business objectives are reached

Assists business stakeholders to design user acceptance testing, defect reporting, and resolution. Has the ability to lead others in these activities

Identification of training and development materials, communications of changes, manuals, etc.

Provides post-implementation support, such as problem resolution, adjustments to new procedures, and change management

Develop presentations of materials, models, findings, plans, and/or conclusions

Perform technical and/or specialized work in the areas of design, development, update, maintenance, and reporting of relevant information

Extract, provide, and maintain reporting pertaining to multiple systems that house data ensuring data integrity and accuracy

Gather and document reporting and analysis requirements in support of business partner requests and/or project needs

Bachelor's Degree in Business Administration or related field, or equivalent experience

4+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations

4+ years of experience with financial and risk analysis, making recommendations and preparing business cases including cost benefit analysis

4+ years of in-depth knowledge of project planning techniques and methodologies

4+ years of experience with business process analytics using Excel, flowcharting, activity diagrams and workflow models

Demonstrated ability to document, propose, negotiate, and present approaches and solutions

Ability to visualize and create plans for future business outcomes and changes

Thorough understanding of business implications, project interdependencies, and system interfaces

Strong conflict management skills

Proficient at facilitating meetings, and negotiating across all levels of the organization

Ability to multi-task and work in a team environment

Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization

Regularly exercise discretion and independent judgment in the performance of job duties

#LI-REMOTE

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.