CRM Solution Lead

• Lead the functional architecture of the NA Salesforce Platform, ensuring alignment with business strategy.
• Collaborate with stakeholders to optimize CRM solutions, enhancing user experience and process efficiency.
• Design and implement scalable, high-quality solutions using Salesforce Lightning, Communities, and Health Cloud.
• Act as a key partner with DevOps to maintain and improve platform functionality.
• Drive Salesforce innovation, evaluating new tools and features to enhance capabilities.
• Lead and mentor teams, promoting best practices and cross-functional collaboration.
• Ensure compliance with Life Sciences regulations (GDPR, PII, GxP, Systems Validation).

• Bachelor's degree or equivalent experience.
• 4+ years of experience leading a technical team.
• 2+ years in the Life Sciences industry (Pharma or Medical Devices preferred).
• Expertise in Salesforce Communities (Experience), Health Cloud, LWC, Flows, and Process Builder.
• Strong understanding of Salesforce capabilities in a regulated industry.
• Proficiency in SAFe Agile methodologies and Atlassian tools (JIRA, Confluence).
• Exceptional leadership, communication, and problem-solving skills.

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With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com.

Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.