Research Technologist I

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the College of Computing at the Georgia Institute of Technology
The College of Computing has been a leader in defining modern computing as a paradigm that combines the foundations of theoretical mathematics and information science, the force of invention in computational systems and processes, and interdisciplinary practice that integrates innovation in computing with all facets of life. Today, the college comprises five schools that offer unique academic programs and conduct research specifically related to their concentration areas: Computer Science, Computing Instruction, Cybersecurity and Privacy, Interactive Computing, and Computational Science and Engineering.

About the Technology Services Organization (TSO)

TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure.

Atlanta, GA

Technology Services Organization (TSO) at Georgia Institute of Technology is seeking to hire a Research Technologist I to Work with the TSO research team in the technical support of research activity within the College of Computing.

This is a hybrid working position.

Work with the TSO research team in the technical support of research activity, including:

• Provide point of contact and customer interface regarding TSO's support of college research technology resources.
• Work with faculty, researchers and graduate students with the acquisition, research, development and implementation of research resources, and integration of advanced technologies involving work in research data center and lab environments.
• Work with Research Lab Managers in support of strategic research facilities.
• Manage technical problems, requests, and projects to assure quick resolution, best practices, and excellent customer service.
• Coordinate the provisioning of OIT and TSO services to meet faculty and student needs.
• Implement large-scale, automated approaches to operating system and configuration management and control of systems and HPC resources.
• Implement CoC technical plans, infrastructure, policies and procedures in research facilities.
• Monitor and maintain the general health and life cycle of research systems.
• Implement Institute computing and networking security policies and procedures, as well as develop written internal computing and networking policies and documentation.
• Develop and coordinate technical aspects of research grant proposals.
• Provide bid and proposal costing for strategic technologies.
• Be aware of and discuss technology trends and new products that could be used to enhance research facilities.
• Act as liaison to GT/OIT, other GT units and external research partners regarding research computing capabilities.

• Bachelor's degree

• Master's degree in Computer Science or related field.
• Two or more years of job-related experience.
• Higher Education experience preferred, experience managing technology in a highly distributed, multi-vendor environment supporting research.
• Be able to conceptualize immediate and future research technologies.
• Linux systems administration experience, preferably in a heterogeneous environment that includes Linux/UNIX, Mac OS X, and Windows client systems accessing physical and virtual Linux servers.
• Knowledge of Linux server installation and administration, system monitoring, hardware maintenance and troubleshooting, configuration and patch management, virtualization, containerization, private cloud, storage solutions, IP networking concepts, information security, identity and access management, and backup & recovery.
• Knowledge of a UNIX scripting language (e.g. python, bash, etc.).
• Exemplary customer service skills and the agility to handle unusual technical requests.
• Possess excellent communications skills, the ability to make technical presentations, the ability to create technical documentation, a strong service orientation, and the ability to work well with other professionals in providing technical solutions in an advanced computing environment.

Requests for information may be directed to David Mercer: david.mercer@cc.gatech.edu

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

The candidate of choice will be required to pass a pre-employment background screening. http://policylibrary.gatech.edu/employment/pre-employment-screening.