Advanced Office Clerk

Spectrum Healthcare Resources is excited to announce a potential opportunity for an Advanced Office Clerk to join our team in providing outstanding administrative support at the Naval Hospital Camp Pendleton, CA.

Job Requirements:

High School Diploma or General Educational Development (GED) equivalency.
• Minimum of one (1) year of experience in medical office scheduling or administration.
• Ability to type a minimum of 50 words per minute (WPM).
• Familiarity with medical terminology and military health care systems (AHLTA, CHCS, MHS GENESIS).
• Knowledge of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and Accreditation Association for Ambulatory Health Care (AAAHC) compliance.
• Experience with military medical filing systems and medical record maintenance.
• Proficiency in customer service and effective communication, both orally and in writing.
• Ability to carry up to 50 lbs and retrieve/file medical records from high shelving units using step ladders.

Job Responsibilities:

• Scheduling & Patient Coordination: Arrange and schedule appointments for primary care and specialty medical services while determining patient eligibility.
• Medical Record Handling: Maintain, retrieve, and update patient records in compliance with government regulations.
• Data Management: Compile, organize, and extract necessary data from medical records for regulatory compliance.
• Communication & Coordination: Call patients to schedule, reschedule, and cancel appointments, ensuring smooth patient flow.
• Regulatory Compliance: Support the facility's quality assurance program by reviewing and retiring medical records as required.
• Administrative Assistance: Assist healthcare providers in retrieving medical documents, lab results, and test reports.

Work Schedule & Hours:

• Workdays: Monday through Friday, excluding federal holidays.
• Shifts: 8.5 to 9-hour shifts, including a 30-minute or 1-hour unpaid meal break.
• Maximum Weekly Hours: No more than 80 hours in a two-week period.

Company Overview:
Spectrum Healthcare Resources (SHR) was established in 1988 to deliver systems and processes designed to meet the unique needs of Military and VA Health Systems. SHR is a leading organization that provides physician and clinical staffing and management services to United States Military Treatment Facilities, VA clinics and other Federal Agencies through various contracting vehicles. A Joint Commission Health Care Staffing Services firm, SHR is the military staffing division of TeamHealth, a Nationwide organization that serves 850 civilian and military hospitals with a team of 9,600 affiliated health care professionals.
Spectrum Healthcare Resources is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EOE/AA/Disability/Vet