Learning & Organizational Development Director

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

* A flexible hybrid work schedule (three days in the office, two days' work from home)

* Full medical, dental, and vision coverage for both teammates AND family members

* Competitive pay and performance incentives

* A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

DUTIES & RESPONSIBILITIES

• Provide high-level oversight, guidance, and strategic leadership to a team responsible for designing, delivering, and evaluating (online, instructor-led, blended) talent development and learning programs across a distributed work environment.

• Responsible for the development of long-term organizational development strategy and curricula in support of changing organizational and mission needs.

• Provide operational and strategic leadership for talent development processes, programs, and initiatives related to:

  • Employee onboarding and acculturation

  • Performance management (e.g., coaching, feedback, leadership effectiveness, and competency modeling)

  • Professional and career development (e.g., career paths, mobility, mentorship, and coaching programs)

  • Succession Planning and Talent Assessment (e.g., High Potential identification and tracking, calibration, targeted development planning)

  • Executive leader development

• Partner with senior and executive stakeholders to enable OD interventions, drive diagnostic efforts, and support complex cross-functional initiatives focused on enhancing leadership and/or team effectiveness, engagement, or mission connection.

• Manage internal stakeholder relationships and balance priorities and assignments across the learning and organizational development team.

• Oversee content management of the organization's internal Learning Management System to include the design, delivery, and tracking/reporting of custom content related to:

  • Professional and Technical Skills Development

  • Business application training (e.g., Salesforce)

  • Ethics, Policy, and Compliance training.

• Identify and address gaps and misalignments in the design and delivery of learning and development across the organization.

• Oversee administration of the learning and organizational development budget and review/selection of external consultants, vendors, and resources.

• Monitor and report on program effectiveness, completion, and ROI, to guide continuous improvement.

• Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to translate strategic goals into appropriate development programs while using instructional design expertise, including data analysis, adult learning, curriculum development and blended learning strategies.

• Demonstrated competency with adult learning concepts, practices, and procedures.

• Expertise in performance consulting, including the ability to clearly define desired outcomes and identify when training is the right solution.

• High degree of emotional intelligence with ability to confidently and capably engage and coach individuals at all levels of an organization.

• Ability to think strategically and execute tactically.

• Excellent program and project management skills with the ability to initiate and drive organization-wide initiatives.

• Strong analytical skills and attention to detail. Demonstrated ability to analyze information, identify problems, and solve problems using effective solutions.

• Ability to manage confidential information with a well-developed sense of how to treat sensitive information.

• Strong written and verbal communication skills. Ability to effectively articulate complex information.

• Well-developed ability to interact with diverse team members and build effective working relationships with others.

• Excellent organizational and time management skills. Demonstrated ability to remain composed, flexible, and adaptable to changing priorities while meeting tight deadlines.

• Unequivocal commitment to the highest standards of personal and business ethics and conduct.

• Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

• Ten years' experience designing and implementing broad scale instructor-led and blended development programs and initiatives.

• Eight years of formal leadership and/or supervisory experience.

• Five years of experience in organizational development or design.

Preferences

• Experience utilizing 360 assessment systems.

• Experience with DDI or comparable competency platform.

• Experience utilizing a Learning Management System to deliver self-paced learning solutions.

EDUCATION

Requirements

• Bachelor's degree required; Commensurate experience may be considered in lieu of a degree.

Preferences

• Master's degree.

CERTIFICATIONS & LICENSURE

Requirements

• Valid government-issued driver's license.

Preferences

• Certified Professional in Learning and Performance (CPLP).

WORK ENVIRONMENT/PHYSICAL DEMANDS

• General office environment; temperature controlled.

• Up to 10% travel.

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Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."