Payment Manager

PAYMENT MANAGER

GREAT REWARDS FOR GREAT PERFORMERS

Milliman, Inc. is seeking a PAYMENT MANAGER to work in a fast-growing department in Omaha. We offer a unique opportunity for the right candidate providing the best of both worlds: a flexible local office that recognizes individual value within a large, national firm that gives stability and structure.

OUR COMPANY

Milliman (www.milliman.com) is an international consulting firm with over 4,500 employees and $1.2 billion in annual revenue. With over 70 years in the consulting business, we have an excellent reputation for superior tools and service to our clients. The Omaha Health & Welfare practice started 25 years ago to serve large employers in the design and administration of their employee benefit insurance plans. Much of our success depends on our employees and our culture that recognizes and rewards employees for the value they bring to our business in general and our clients in particular. The atmosphere is business casual with 80 other professionals in a west Omaha office setting at 180^th & Dodge Street.

JOB DESCRIPTION

Created due to our recent growth, the Payment Manager will have an important role in the ongoing success of our practice. We have numerous health insurance clients and prospects that depend on our consultants for their success. This position will interact with all members of our staff as well as many clients. The primary challenges are the ability to handle multiple projects at the same time, the ability to interact with people with varied personalities and communication styles, and the flexibility to adjust resources as needed. Training and support are provided both corporately and locally. This position will have minimal travel requirements, if any. Some of the specific duties are listed below:

• Resolves client issues with regards to insurance carrier debits within our administrative system
• Responding to client requests for information and explanations of required funding amounts
• Understanding health insurance carrier premium and payment processes
• Working with large insurance carriers such as Blue Cross Blue Shield, United HealthCare, Aetna, and Cigna to resolve payment issues
• Working with internal staff of Account Managers and Consultants to solve client funding problems
• Auditing

QUALIFICATIONS

• Bachelor's degree
• CPA preferred
• 2+ years' experience in auditing or banking preferred
• Previous experience within health insurance preferred
• Understanding banking processes

SKILLS & ABILITIES

• Exceptional finance and accounting abilities
• Demonstrated proficiency in MS Excel, including pivot tables, database management, and report formatting
• Previous experience with database programs such as MS Access and SQL a plus
• Strong written and verbal communication skills
• Ability to portray a professional image consistent with Milliman's role as a consultant with phone calls, e-mails, and other correspondence.
• Strong organizational skills with attention to detail to manage multiple projects at the same time.
• Ability to work independently within a team-based consulting environment.
• Willingness to learn new skills and offer input.
• Flexibility within a customer first attitude.

BENEFITS

At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 10 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

LOCATION

This position is based out of the Milliman office in Omaha, Nebraska. Candidates hired into this role must be willing to work onsite full-time.

SALARY

Salary will be commensurate with experience and abilities. Milliman offers a full package of benefits, including medical, dental, life, disability, PTO, and 401(k) plans that ranks as one of the best in the area.

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

CONTACT INFORMATION

Terry Bierman

Principal & Consulting Actuary

Milliman, Inc.

18205 Capitol Ave., Suite 400

Omaha, NE 68022

terry.bierman@milliman.com