IT Infrastructure Intern

Are you interested in making a world of difference in cancer care?

Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality care.

Internship Overview:
ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, and commits to quality. Our culture, ASCO Works - Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance.

This is an Alexandria, VA based internship. To learn what it's like to work at ASCO, click here.

Who we are looking for:

Internship activities include:

• Support the organization by assisting in responding to service desk tickets

• Assist with continuing the development of the Service Desk's Solution (FAQ) section of ASCO's FreshService

• Develop and document processes for the Zoom Contact Center

• Learn IT infrastructure and installation development planning and operation of IT environment solutions

• Provide telephone support to local and remote users

• Provide support for computer peripherals and printers

• Work with business users to develop efficient solutions to recurring IT issues

• Support initiatives related to the infrastructure team

• Provide onsite, physical IT support to business users

• Maintain onsite conference room, videoconferencing equipment, printers, and copiers

• Support MS Office and Office 365 tools

Required qualifications:

• Currently enrolled in an undergraduate BA/BS degree program, or graduate program, or recently graduated from a 4-year degree program. Candidates must be at least a junior or entering their junior year of college at the start of the internship.

• Knowledge of Mobile and Personal Computer hardware, software, and network connectivity

• Strong analytical skills

• Experience with the Microsoft Office Suite (365 preferred)

• Strong interpersonal and communication skills

• Ability to work in a fast-paced, team-oriented environment with flexibility to adapt to changing needs

• Solid organizational and time management skills and attention to detail

• Excellent customer service skills and professionalism

• Willingness to enhance skills

Duration:10weeksduring thesummer - June 9, 2025, to August 15, 2025. This internship is37.5hours per week.

Compensation:Thissummerinternship position is paid at a rate of $20/hour for actual hours worked. Additionally, ASCO will provide parking or a metro subsidy.

Location:This internship is based in Alexandria, VA and will require working onsite the majority of the time with some offsite work flexibility. Candidates should reside in the D.C. metro area or be able to relocate at their own expense. If you are not able to work at ASCO Headquarters, please do not apply.

ADA/Physical Requirements

Extended periods seated or standing at a desk

High use of computer and other office technology equipment

Ability to lift up to 25 lbs.

To apply for this internship, please submit your application online.

The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.