DIRECTOR, PATIENT ACCOUNTS

Shift:Monday through Friday days
Department: Hospital Patient Accounts
Compensation:

* Base Pay Range: $99,174 - $161,720 per year, based on experience

ABOUT THE JOB

MU Health Care is looking for a dynamic and collaborative leader who excels in managing people, relationships, and processes to achieve outstanding results. The ideal candidate will be a proactive problem-solver, adept at engaging with multiple disciplines and stakeholders to drive service excellence and operational efficiency. We seek someone who is passionate about promoting teamwork and has a keen eye for identifying areas of improvement and implementing quality initiatives. This role requires a strategic thinker with a deep understanding of financial regulations and the ability to develop long-term plans in a changing clinical environment. If you are a dedicated professional with a commitment to excellence and a desire to make a meaningful impact, we invite you to join our team at MU Health Care.

ABOUT MU HEALTH CARE

MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals - including the region's only Level 1 Trauma Center and region's only Children's Hospital - and over 90 specialty clinics located throughout the region.

As an MU Health Care employee, you'll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

* Health, vision and dental insurance coverage starting day one

* Generous paid leave and paid time off, including nine holidays

* Multiple retirement options, including 100% matching up to 8%and full vesting in three years

* Tuition assistance for employees (75%) and immediate family members (50%)

* Discounts on cell phone plans, rental cars, gyms, hotels and more

* See a comprehensive list of benefitshere.

DETAILED JOB DESCRIPTION

Achieve established performance targets by engaging multiple disciplines, departments, and staff. Confer with physicians and other department managers to resolve operational problems. Act as liaison between the Hospital Patient Accounts department and physicians, hospital staff, the public, and private third-party reimbursement agencies. Appropriately manage people, relationships, and processes to maximize results as well as engage internal and external stakeholders. Promote collaboration and teamwork, and champion service excellence.

Coordinate financial reporting activities with other financial departments such as general accounting, reimbursement, compliance, and university physicians. Maintain current knowledge of third-party payor regulations and initiate corrective actions for MU Health Care to comply with participation in Federal and State programs. Develop strategies for long-range access planning/management addressing changes in reimbursement and clinical environments in collaboration with internal and external organizations.

Direct activities, track, and identify trends related to department functions

which include billing, credit and collections, cashiers, cash control, data

entry, data control, and insurance. Represent MU Health Care in court actions relating to collecting patient accounts, maximizing cash collections and timely receipts for all patient services rendered, and resolving extremely complex and exceptional patient accounting problems. Ensure billing and collection policies and procedures are consistent with Federal and State laws.

Direct and monitor departmental operations and objectives to ensure the most cost-effective services are provided. Identify areas for improvement and oversee quality improvement initiatives. Develop and implement departmental policies and procedures consistent with MU Health Care policy and procedures. Interview, select, train, counsel, and evaluate staff in the Hospital Patient Accounts Department. Monitor trends to ensure sufficient staffing to provide appropriate service levels to patients. Ensure compliance with policies, procedures, and rules/regulations (organizational, State and Federal).

Prepare annual budget and monitor revenue/expenditures during the year. Achieve departmental and organizational goals. Ensure optimal outcomes for the department, develop, and monitor workload standards/staff productivity. Oversee the development, coordination, and maintenance of daily staffing schedules to ensure the appropriate level of coverage and continuity of care across units. Direct the implementation and oversight of MU Health Care time and attendance policies and practices. May complete unit/department-specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS

Bachelor's degree in accounting, finance, public policy, or computer science with a concentration in accounting or related studies, or a related degree with strong accounting and computer science components, or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.

Four (4) years of management experience in patient accounts or an equivalent position with a hospital or other healthcare delivery organization.

PREFERRED QUALIFICATIONS

Licensure by the State of Missouri in relevant professional or clinical field.

Additional license/certification requirements as determined by the hiring

department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.