Behavioral Health Care Coordination Supervisor

Location: Mariposa County, California; Merced County, California; Monterey County, California; San Benito County, California; Santa Cruz County, California

We have an opportunity to join the Alliance as the Behavioral Health Care Coordination Supervisor in the Care Management Department.

Reporting to the Care Management Manager - Behavioral Health, this position:

• Supervises the Behavioral Health Care Coordination team, including ensuring effective and efficient coordination and implementation of care coordination programs and processes
• Supervises, mentors and trains assigned staff
• Supports the Behavioral Health Care Management team with the coordination of services and prior authorization processes

THE IDEAL CANDIDATE

We are seeking a leader who is dedicated to mentoring and supporting their team of care coordinators in all aspects of the role, which includes delegation of work and ensuring utmost customer service to our members and providers. As the Care Coordination Supervisor - Behavioral Health, you are driven and passionate about your work and understand the importance of data driven decisions and excited to be a part of this newly developed Behavioral Health team in our Care Management Department.

WHAT YOU'LL NEED TO BE SUCCESSFUL

To read the full position description, and list of requirements click here.

• Knowledge of:
  
  
  
  • Medi-Cal and the regulatory requirements related to behavioral health and substance use disorder programs
  • The principles and practices of managed health care and health care systems
  • The principles and practices of care management
  • The methods and techniques of research, analysis and reporting
  
  
  
  
• Ability to:
  
  
  
  • Train, mentor, supervise, and evaluate the work of staff, promote an atmosphere of teamwork and cooperation, and motivate staff to achieve goals and objectives
  • Act as a technical resource and explain regulations, processes, and programs related to area of assignment
  • Develop work plans and workflows and organize and prioritize Unit activities
  • Plan, organize and prioritize the work of others, delegate effectively, coordinate activities and projects, follow up on work assignments, and adhere to timelines
  
  
  
  
• Education and Experience:
  
  
  
  • Bachelor's degree in Healthcare, Social Science, Business or a related field
  • Three years of experience performing care coordination in a healthcare environment which includes working with Medi-Cal and behavioral health and substance use disorder programs, and some lead or supervisory experience (an Associate's degree and two additional years of related experience may substitute for the Bachelor's degree); or an equivalent combination of education and experience may be qualifying
  
  
  
  

OTHER INFORMATION

• We are in a hybrid work environment and we anticipate that the interview process will take place remotely via Microsoft Teams.
• While some staff may work full telecommuting schedules, attendance at quarterly company-wide events or department meetings will be expected.
• In-office or in-community presence may be required for some positions and is dependent on business need. Details about this can be reviewed during the interview process.

The full compensation range for this position is listed by location below.

The actual compensation for this role will be determined by our compensation philosophy, analysis of the selected candidate's qualifications (direct or transferrable experience related to the position, education or training), as well as other factors (internal equity, market factors, and geographic location).

Typical areas in Zone 1: Bay Area, Sacramento, Los Angeles area, San Diego area

Typical areas in Zone 2: Fresno area, Bakersfield, Central Valley (with the exception of Sacramento), Eastern California, Eureka area