Lead, Customer Service CSC - Festus, MO
 Lincare Holdings | |
 United States, Missouri, Festus | |
 Feb 26, 2025 | |
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This employee aids in supervising all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC).
Job Responsibilities: * Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel *If applicable * Actively participates in the training of all Customer Service personnel including new hires *if applicable * Monitors the flow of orders to and from the Customer Service Department * Deletes corrects or re-enters patient orders as deemed necessary * Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel | |