Contact Center Representative PT

Contact Center Rep PT Job Description

Part time hours: Monday 10:00 - 6:00, Tuesday 10:00 - 6:00, Wednesday 9:00 - 1:00

Require a minimum of one (1) year of responsible and comprehensive
experience in general office work focusing on customer service in a financial, banking or
equivalent industry experience in utility, call center or service-type organization.

Require a working knowledge of basic consumer accounting methods,
determining priorities of work, meeting schedules, knowledge of controls as it applies to
preparation of electric service bills, posting, reconcilement, preparation and interpretation of
reports utilizing the application of data processing methods, providing information and answers
for inquiries regarding accounts. Must be willing to pursue a continuous program of self development both inside and outside of work hours in furthering his/her knowledge to develop in
the job and accept increasing responsibilities.