Business and Financials Principal Trainer

University of California - Los Angeles Health
United States, California, Los Angeles
Feb 28, 2025
Description Under the direction of the Training Manager, the Business and Financial Systems Principal Trainer (PT) is responsible for the overall curriculum for the Workday business systems. This PT will serve as the primary training representative (anchor) between Workday and UCLA Health and will work with the application manager, analysts, business owner, vendor, stakeholders, and other ISS team members. PT is expected to develop, execute, and maintain the training program for Workday application. The principal trainer is an integral project team member, participating in workflow design, engagement, and educational activities. With this, the PT is expected to analyze, develop, test, and maintain the training curriculum. In addition, they manage updates to policy and procedure documentation related to training, conduct staff training, update asynchronous training materials, and manage training change management for any software upgrades and updates. Qualifications Job Qualifications * Bachelors or master's degree with equivalent work experience * Required to become certified in Workday Application * Experience in designing, delivering, and maintaining synchronous and asynchronous training programs for Workday application * Preferred prior experience with IT systems and systems development projects. * Ability to collaborate with SMEs and learners throughout the instructional design process. Works with all levels of the organization, from front-line staff to senior management. * Demonstrated ability to be self-directed with excellent organizational, writing, interpersonal, and presentation skills. * Strong written and verbal communication skills, with the ability to convey technical information to all levels of application users in a specific, clear, and concise manner. * Effective leadership skills and strong customer service orientation. * Experience managing, coaching, or mentoring trainers. * Experience working with the communications team to publish training schedules and communicate with stakeholders * Must be detail-oriented and have a knack for probing for information in order to fully understand the underlying needs that influence how a training material should be configured/ organized. * Ability to manage and prioritize multiple and competing tasks, appropriately delegate and track work, and hold individuals accountable for work tasks. * Ability to work effectively as a team player and work with people of all backgrounds at all levels. * Ability to work independently and meet deadlines without reminders. * Ability to remain calm in difficult and stressful situations. Must be able to recognize problems, evaluate, and refer to the appropriate channels for action. Required Knowledge and Experience * Minimum of 3 years' experience in multimedia development (Workday Training development preferred). * 2 to 3 years of Advanced Adobe Captivate 9 and Camtasia user. Experience in Adobe Creative Suite. * Experience in adult education, instructional design, and eLearning development. Proficiency with a variety of learning development tools. * Experience creating & editing voiceovers using Captivate or Audacity * Experience using webinar hosting tools (i.e., Zoom, MS Teams) and Learning Management Systems (Cornerstone On Demand preferred) * Experience working in healthcare is highly desired. * Demonstrated project management experience managing complex, high-priority projects on tight deadlines. * Demonstrate proficiency with information systems technology, which also includes Microsoft Office Suite, email, and MS-visio. Demonstrated skill in system workflow and business process flow analysis and design.