New 
Cloud Operations Risk Manager
 Microsoft | |
 United States, Nevada, Reno | |
| 6840 Sierra Center Parkway (Show on map) | |
 Mar 03, 2025 | |
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OverviewOrganization Summary: If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. Position Description: At Microsoft's Operations Service Center we have a passion for customers, partners and technology. As a member of the Cloud Services Operations team, you will coordinate and manage scale cloud processes across multiple Go-To-Market motions. The team sits within Microsoft Business Operations (MBO) and is responsible for successful and compliant processing of transactions that enable and support Microsoft Azure customers. You will be joining a fast-paced team that focuses on results, works together to solve problems, and is committed to developing people. The Cloud Operations Risk Manager is responsible for detecting and mitigating risk by driving transparency and adherence to policy controls for the Microsoft Commercial & Cloud businesses within Operations Service Center. Further, the role will be accountable for driving compliance excellence through the identification of risks, creation of solutions, and process enhancements. You will be joining a fast-paced team that is focused on results, works together to solve problems, and is committed to developing people. We are seeking a passionate professional with experience in risk and compliance management, regulatory controls, and policy management to join our team. The Risk Manager is a critical role as a trusted advisor and subject matter expert in transactional risk management. The focus of this role is specifically related to compliance, policy & risk monitoring of Cloud Operations transactions within the Commercial business. The ideal candidate will be comfortable working within a highly matrixed multinational organization, exhibit solid organizational, communication, judgement, and negotiation skills, and has a customer obsession mindset rooted in compliance.
Responsibilities SOX Controls: Partner with Finance teams to ensure SOX Continuous Monitoring controls are adhered to, driving Correction of Error (COE) for all compliance findings discovered through audits/continuous monitoring. Control Design & Build: Work with various teams to design, build and implement new controls to support new transactional business models including Commercial, Non-Standard Deal Solutions, Cloud Transact, and Custom/Manual billing teams. Control Run & Optimize: Provide ongoing support of operations anti-corruption controls, testing and sign-off for data management and trade controls, and provide continuous maintenance to existing controls. Policy Exceptions: Collaborate and maintain the oversight of scoped program, policy, and exception processes in relationship to transactional and field support. Internal SOX Audit Readiness & Success: Support activities and readiness with internal and external auditors to prepare and execute all audits to achieve successful and green audits. Transactional & Deal Compliance: Escalation point for identified stakeholder base to assess and review proposed options to de-risk transactions to ensure the solution adheres to internal controls. Assess and execute exception resolution and override for edge case scenarios. Business Continuity Management (BCM): In partnership with the BCM site lead and Corp, provide insight and consultation to ensure SOX controls can be executed and maintained during a BCM event for the transactional scope. Compliance Assessments for Launch: Support compliance related assessments for launches in partnership with launch teams and various stakeholder groups. Control Environment Subject Matter Expert(SME): Be a subject-matter expert for our transactional engine to provide guidance, SME level knowledge for both systemic and policy related oversight. Process Improvements: Drive continuous process improvements via analysis and identification of opportunities with a global consideration. Reporting: Leverage reporting and analytics to manage control environments. Communication: Communicate and influence across all levels, including senior management. Demonstrates curiosity to learn about and support transactional workloads. Deep understanding the Microsoft Sales Process (or similar industry sales process) and associated transactional motions. Continuous Process Improvement Mindset. Successful collaboration with Senior Business Stakeholders. Understanding of current MS Commercial processes including documents, systems, and organizations. Adept in Process Design and Execution. Other Embody our culture and values | |