Service Agreement Specialist New Contracts

About Oxford Instruments:

Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team.

We are part of the wider Oxford Instruments Group that also includes Andor Technology, Materials Analysis, Plasma Technology and X-Ray Technology. With a sixty-year history, and fourteen Queen's Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century. We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows:

• We start with the customer
• We succeed by being focused
• We make and keep our promises
• We work together as one team
• We help and trust each other to succeed

About the Position:

The Service Agreement Specialist (SAS) is responsible for the proactive sale of new Service Contracts to customers in his/her territory beyond the point of sales of a new instrument purchase and is charged with the responsibility of meeting or exceeding all assigned Oxford Instruments, Americas (OIA) Sales Targets. The SAS will serve as the primary point of contact for customers with service coverage requirements and/or questions throughout the sales process. This individual will work closely with their manager to build territory action plans which will provide a clear path to sales success as well as partner with Sales, Service, and Marketing.

In addition, the SAS is required to properly manage CRM ensuring all required fields are completed, the information is current and up to date, and sales funnel information (such as close dates and dollars) is accurate. This individual is also responsible for ensuring there is a strong relationship with OIA customers as well as alignment on key sales activity with field sales and service team members.

This is a remote position based on the East Coast, preferably in the New England area.

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  Vigorously focus on hunting activities for new Service Contracts opportunities in assigned territory.

  
  

About the Candidate:

The right candidate will be a highly motivated and organized professional with 3-5+ years Sales experience, in depth experience of relevant technologies, customers, and markets (preferred); Service and Inside Sales experience; Extensive experience with CRM platforms is required, preferably SAP CRM; and the ability to travel to meetings, events, and customers as needed (<15%).

Additional Qualifications:

• Bachelors degree (Strongly preferred.)
• Possess a strong sense of urgency.
• Miller Heiman sales training preferred
• Ability to demonstrate a strong understanding of, and successful track record in, service sales.
• Possesses toolset enabling immediate results.
• Experience developing and implementing territory specific sales strategies to achieve goals.
• Scientific background or knowledge of the scientific market (preferred)
• Ability to give sales presentations and share technical information in an easy to understand format.
• Ability to communicate and operate as a team cross-functionally with sales, service, Marketing, and other departments.
• Highly developed commercial understanding.
• Ability to multi-task in a dynamic, fast-paced environment
• Desire and capability to work well in a team environment
• Possess the ability and drive to get things done quickly
• Highly organized with a strong affinity for detail
• Excellent communication skills in various formats (verbal, ppt, excel, etc.)
• Able to accept feedback and modify approach as required
• Ability to bring teams of people together, creating alignment across functions.
• High levels of energy, resilience, and drive to achieve challenging goals.
• Must be prepared and able to travel without restriction as required.
• Ability to build effective working relationships both internally and externally across all parts of the business

Oxford Instruments Perks and benefits:

• Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and Vision plans.
• Our 401k program has options for saving both pre- and post-tax dollars for retirement.
• Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
• Holidays - We recognize 12 holidays this year
• In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
• Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time for this position.

Oxford Instruments Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability or protected veteran status. EOE/M/F/D/V

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Note to recruitment agencies: Oxford Instruments does not accept agency CV's. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV's

Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact the member of the Talent team that you are currently working with or Human Resources at ConcordHR.HelpDesk@oxinst.com.

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