Sr. Business Analyst

Symetra has an exciting opportunity to join us as a Senior Business Analyst!

About the role

As a Senior Business Analyst, you'll be a key member of the team that supports our Workforce Benefits Department. In this role you will be responsible for collaborating with partners, capturing requirements, and working closely with the design team to ensure successful implementation of capabilities across the enterprise.

What you will do

• Establish relationships with business partners including users, project team and management at all levels
• Help gather requirements and provide basic assessment of impact to scope of projects.
• Accurately detail the requirements so that the collaborators understand and can review.
• Validate requirements to meet partner needs.
• Assess proposed solutions to find fits the business need, identify gaps in solution, and determine vital workarounds or changes to the solution.
• Facilitate and document requirement sessions with business SME's.

What we offer you

"If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work." Cris H. AVP Internal Sales, Training and Development

"Symetra is inclusive of all employees regardless of their personal differences." Darrell J. Actuary III

"At Symetra, we prioritize learning and provide various resources like the Student of the Business courses, sponsorship for professional certifications, and helpful colleagues who are always ready to teach and answer questions." Financial Reporting Lead Senior Analyst

Benefits and Perks

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching

Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $70,600 - $117,600 plus eligibility for the company annual bonus program.

Who You Are:

• High School Diploma, required
• A Bachelor's Degree or equivalent experience in the industry is required.
• 5+ years' experience in a business analyst role is required, and experience with Agile project methodology is preferred.
• Proficiency in creative problem-solving and analytical thinking
• Ability to take basic to moderately sophisticated information that is abstract and ambiguous and prioritize into relevant facts for business partners to understand.
• Understanding how a system change affects the whole system itself and all downstream systems, interfaces, workflow and processes
• Ability to come up with new insights and applying these to resolve existing problems or needs.
• Understanding of business environment, operations, process and practices relating to: basic business functions and operations, organization structure, regulatory, compliance and governance frameworks
• Understanding of company products and business model, as well as some industry product knowledge.
• Good understanding of how products are supported by multiple systems and how simple changes in the product impact those systems.
• Excellent oral and written communication skills with the ability to adjust according to the audience
• Ability to look holistically across all systems, interfaces, extracts and processes to determine potential impacts.
• Some experience with Salesforce and/or other CRM platforms preferred.
• Ability to develop acceptance criteria to ensure business needs are met.
• Ability to analyze and document test plans, test cases and results.
• Desire and ability to provide some basic coaching on systems, processes, business analysis techniques and products to junior analysts.

We empower inclusion.

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom.

Symetra is a national financial services company that helps people achieve their financial goals and have confidence in the future. We value transparency and sustainability, providing competitive products and clear communication. Our commitment to DEI means we support our communities and prioritize financial freedom for all.

For more information about our careers visit https://symetra.eightfold.ai/careers.

Work Authorization

This role does not offer employer work visa sponsorship or support. Applicants need to be authorized to work in the United States at hire and throughout their employment.

#LI-BW1

#REMOTE