Assistant Manager - Dealer Tools & Equipment

Honda North America
$91,200.00 - $136,800.00
paid time off, tuition assistance, tuition reimbursement, 401(k), relocation assistance
United States, California, Torrance
1919 Torrance Boulevard (Show on map)
Mar 05, 2025
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose This Assistant Manager assists in meeting division objectives of Fixed First Visit and Lifetime Owner Loyalty by ensuring Honda, Acura, Powersports, Power Equipment, and Marine dealers, across many markets in the North American Region, are equipped with the necessary tools and equipment to service our vehicles and products prior to model and/or market action launch. It not only provides effective leadership for its team but is responsible for its key support role for North American dealers through tool development, supplier management, equipment evaluation, aggressive delivery timing, fixed ops solutions, and technical support. Key Accountabilities Manage and develop group personnel Coordinate tool support needs for market action (recalls, campaigns, product updates, etc.) and model launch Define, maintain, and enforce tool and equipment methodology and best practices for development, procurement, quality, and on-time delivery Maintain communication with dealers to understand service needs Direct tool and equipment evaluation activities Communicate and report service readiness status to upper management Identify needs for service technology projects to maximize dealer efficiency and profitability and assign development priority Qualifications, Experience, and Skills Bachelor degree in automotive technology or relevant engineering field Equivalent work experience 8+ years automotive industry 4+ years team lead 4+ years dealer service and fixed ops 4+ years automotive tool and equipment development Strong leadership, analytical, project management, and organizational skills Strong written, oral, and executive presentation skills Strong supplier management and negotiation skills Expert understanding of Honda Special Service Tool (SST) development process, quality standards, and dealer field operations Expert understanding of service equipment operation, evaluation, and service/warranty standards Working Conditions Work in both office and shop environments (90/10 ratio), coordinating with team members for hands-on evaluation Up to 10% travel Overtime as necessary to meet project deadlines and support division management to meet business objectives What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Regional Bonus (when applicable) Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development Programs Additional Offerings: Lifestyle Account Childcare Reimbursement Account Elder Care Support Tuition Assistance & Student Loan Repayment Wellbeing Program Community Service and Engagement Programs Product Programs Free Drinks Onsite Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.