Marketing Associate

Are you a creative problem solver with an interest in marketing? Do you have a passion for creating and driving marketing strategies? Are you looking to develop professionally through defined career paths? If so, you could excel as a Marketing Associate at Spectrum.

At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet, TV, Mobile and Voice. Our Marketing Associate plays an essential role in the development, implementation, tracking and optimization of Charter's marketing efforts.

BE PART OF THE CONNECTION

As a Marketing Associate you will assist with executing Marketing project strategy for Residential and Small & Medium Business customers, and may be responsible for TV, Internet, Voice & Mobile related initiatives. You'll work on a high-performing, collaborative team that supports one another each and every day. It's a career that develops as you do, with opportunities to grow.

WHAT OUR MARKETING ASSOCIATES ENJOY MOST

• Assisting with executing assigned projects spanning across multiple organizations and company priorities; ensuring accuracy and utilizing best practices and standard procedures.
• Responsibility for initiatives related to driving customer acquisition and/or customer retention, including product management, program development, and process implementation.
• Reviewing creative to develop effective creative briefs and review creative deliverables to ensure that they are delivering on messaging objectives and brand strategy.
• Working with manager and peers on internal communications, to include development and management of marketing calendars, project updates and summaries, reporting, presentations, etc.
• Coordinating and communicating with other departments regarding the planning, creation and implementation of marketing campaigns and related materials and promotions.
• Gathering and analyzing data - reporting on customer numbers, churn analysis, marketing promotion results and effects on sales growth.
• Updating sales and product collateral, including management of portals, working with product management, sales ops, and offer teams.

You'll work cross functionally, gaining exposure to multiple departments like Sales, Billing, Product Development, Government Relations, Legal, and Customer Service/Operations as well as external vendors. You'll support all efforts to simplify and enhance the customer experience, grow the Spectrum brand, sales channels, and support functions as needed. You must be resourceful, eager to learn and able to adapt to an ever-evolving work environment and industry. If you're up to the challenge, you'll find a rewarding and fulfilling career at Spectrum.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Bachelor's degree in Marketing, Advertising, Business, Communications or related field 1 year
• Education: Bachelor's degree in marketing or related field; Business and/or marketing relevant internship or equivalent work experience or education.
• Technical skills: Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
• Skills: Creative problem solving and strong analytical reasoning skills. Strong time management skills that enable on-time project delivery. High level of motivation and self-direction
• Abilities: Can read, write, speak and understand English. Can work independently within established timeframes. Can work effectively as part of a team and across corporate functions. Can work effectively in a fast-paced and rapidly changing environment. Can prioritize and organize effectively.
• Travel ability: Office environment.

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Supportive Teams: Who you are matters here. And we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
• Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Total Rewards: See all the ways we invest in you-at work and in life

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