Manager, Human Resources

The Western Region Consolidated Business Office (CBO) provides business office services including appeals/denials, billing, collections, cash posting, pre-access management, variance and customer service to our affiliated UHS facilities. We are seeking dynamic and talented individuals to join our team.

The Manager, Human Resources provides HR leadership and expertise and acts as an employee advocate, change agent and administrative expert in people matters. Provides support to the CBO leadership team and staff concerning all areas of human resources including employee relations, recruitment and retention, salary and wage administration, benefit administration and worker's compensation.

• Responsible for developing strategies around recruitment and selection activities, ensuring compliance with all regulatory and legal requirements.
• Works with HR Generalist on new hire onboarding. Prepare and conduct new hire orientation.
• Provides employee relations guidance to leadership team including disciplinary actions, performance improvement plans and terminations.
• Works with CBO director in coordinating leadership training for CBO managers including opportunities for growth and development.
• Plans and coordinates Service Excellence training and employee engagement activities for the office.
• Communicates benefit information based on corporate policies and procedures and serve as a resource to employees.
• Responsible for Worker's Compensation case management.
• Functions as a resource and liaison between corporate HR and the CBO.
• Serves as a resource to employees, answering questions concerning personnel policies, benefits and other HR issues.
• Supports payroll processing.
• Other duties as assigned

As a Western CBO employee you will be part of a first class organization offering:

• Challenging and rewarding work environment
• Growth and Development Opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• Education Assistance
• 401k plan with company match
  and much more!

Education:

• Bachelor's Degree in business/human resources management from an accredited college or university required. PHR/SHRM-CP, or SPHR/SHRM-SCP desired.

Experience:

• Five to eight years progressively responsible human resources management experience. Previous supervisory experience preferred.
• Healthcare business office experience a plus.
• Experience in an environment with a union presence preferable.
• Demonstrates knowledge of policies and procedures and employment laws (Federal, State and Local).
• Proficiency in Microsoft Office applications required. Proficiency with HRIS and LMS required.

Skills:

• Ability to organize priorities and multi-task in a fast paced environment.
• Exceptional communication and interpersonal skills with a focus on service excellence.
• Customer focused, providing service consistently exceeding expectations to both internal and external customers.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, , D.C., Puerto Rico and the United Kingdom. www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.