New

Communications Operator

MedStar Health
United States, D.C., Washington
Apr 29, 2025
General Summary of Position The telecommunications team at MedStar Georgetown University Hospital has a Full Time, day/evening shift opening for a Communications Operator. This position requires rotating weekends and the availability to cover overnight shifts when needed. The Communications Operator is the first point of contact for callers and will provide general information and transfer calls as needed. Location: MedStar Georgetown University Hospital in Washington, DC Status: Full time, 40 hours Schedule: Day/Evening with rotating weekends (7am-3:30pm and 3pm-11:30pm) Primary Duties and Responsibilities Answers queries and inquiries and processes and directs incoming and outgoing calls. Sends regular, emergency, conference, visiting hours ending, and information desk closing pages via intercom and beeper. Uses terminals to obtain patient and doctor information in accordance with department standards. Records and reports all troubles with visitors, patients, and telephones to the proper authority. Minimum Qualifications Education High School Diploma or GED required. Experience Approximately six months switchboard and/or receptionist related duties required. Knowledge, Skills, and Abilities Verbal and written communication, typing. Strong customer services skills. This position has a hiring range of $17.50 - $28.73