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Communications Operator

MedStar Health
United States, D.C., Washington
Apr 29, 2025

General Summary of Position

The telecommunications team at MedStar Georgetown University Hospital has a Part Time opening for a Communications Operator. This position requires flexible availability to cover day/evening/night shifts and rotating weekends. The Communications Operator is the first point of contact for callers and will provide general information and transfer calls as needed.

Location: MedStar Georgetown University Hospital in Washington, DC

Status: Part time, 20 hours

Schedule: Will vary; Day/Evening/Night shift with rotating weekends (7am-3:30pm, 3pm-11:30pm, 11pm-7:30am)

Primary Duties and Responsibilities

  • Answers queries and inquiries and processes and directs incoming and outgoing calls.
  • Sends regular, emergency, conference, visiting hours ending, and information desk closing pages via intercom and beeper.
  • Uses terminals to obtain patient and doctor information in accordance with department standards.


  • Minimum Qualifications
    Education

    • High School Diploma or GED required.

    Experience

    • Approximately six months switchboard and/or receptionist related duties required.


    Knowledge, Skills, and Abilities

    • Verbal and written communication, typing.
    • Strong customer services skills.

    This position has a hiring range of $17.50 - $28.73


    Applied = 0

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