Assistant Dean of Students for Basic Needs and Student Support

The Dean of Students is a unit in Student Affairs with a mission to provide support and assistance to the University of North Carolina at Chapel Hill community focused on empowering students, to succeed in navigating the University environment. Our four pillars - CARE, Collaborate, Celebrate, and Empower - guide our approach everyday work.

A Sign-On Bonus of $7,500 is available for the successful applicant to be paid in the first month on university payroll. This EHRA Sign-On Bonus (including eligibility criteria) is subject to pertinent university and UNC system policies: https://policies.unc.edu/TDClient/2833/Portal/KB/ArticleDet?ID=131785

The Assistant Dean of Students for Basic Needs and Student Support is a leader in the Dean of Students office (DOS). The position represents the DOS office leading the ongoing development, implementation, and assessment of the campus' student basic needs initiatives and partnerships. They also direct the DOS department specific programs and services (e.g., Carolina Food Pantry Network and Student Emergency Fund). The basic needs initiative is inclusive of pan-university programs and services impacting food and housing security, student emergency funding, and other similarly situated areas that are to be collaboratively developed under the position's leadership. This Assistant Dean position serves as a liaison to the Carolina Financial Well-Being Center, a joint initiative between the Dean of Students' office and the Office of Scholarships and Student Aid, to develop education, outreach, and response systems and efforts to bridge support for addressing basic students' needs with longer-term financial well-being. The position is responsible for the day-to-day operations associated with leading the Carolina Food Pantry Network hub and satellite location, including budget oversight, student employee recruitment, selection, training, and supervision, and inventory ordering and deliveries. The Assistant Dean of Students for Basic Needs and Student Support is also the liaison to the Carolina Cupboard, the Pantry Network coordinators, community pantries, and other student-led and campus initiatives that support access to and awareness of student basic needs resources.

As an Assistant Dean of Students, this position is an essential resource, advocate, and liaison for Carolina's diverse population of students, faculty, staff, parents/families, and community partners that support and contribute to student resiliency and success at Carolina. This position is highly collaborative across all functions and responsibilities and plays an active role in non-clinical student case management, developing and implementing both long- and short-term response plans. Example concerns include basic needs insecurity (i.e., housing, food, etc.), physical and mental health, adjustment concerns, student safety, academic, personal/family crisis, and integration into campus life.

The Assistant Dean is responsible for maintaining awareness of campus, community, state, and federal resources and initiating and cultivating relationships that will advance basic needs initiatives and the ability to holistically support students. Further, the position develops and oversees the student outreach and promotion of these resources.

This position serves as a member of the Critical Incident Response Team (CIRT), the Student Affairs on-call student crisis/emergency team and may support campus high interest events and pan-university emergency response needs. This position reports to the Dean of Students, is designated as a Campus Security Authority and Responsible Employee and must work collaboratively with other members of the Dean of Students team, as well as on- and off-campus colleagues and partners.

The Assistant Dean of Students for Basic Needs and Student Support is an in-person role that may have limited hybrid opportunities.

Relevant post-Baccalaureate degree required (or foreign degree equivalent) with three years or greater of related professional experience; for candidates demonstrating comparable professional backgrounds, will accept a relevant Bachelor's degree (or foreign degree equivalent) and five years or greater of relevant experience in substitution.

• Demonstrated leadership experience and effectiveness in cultivating care for students, faculty, staff, and community partners who reflect the diverse identities that exist in the university environment.
• Knowledge of current research, trends, and best practices related to programs and services that support basic needs in adult populations.
• Experience effectively assisting and/or supporting a large and diverse case load of individuals who are involved in or impacted by personal crisis, mental health concerns, trauma, and other disruptive/disturbing life events (e.g., 1-1 meetings, making referrals, service coordination) with great care and sensitivity.
• Experience developing, implementing, and assessing effective programs and services.
• Experience working autonomously and as an effective member of a collaborative and fast-paced team.
• Experience effectively prioritizing and navigating complex emergent situations and easily adapting to changing priorities based on emergent needs.
• Experience managing confidential and sensitive information and situations with diplomacy and demonstration of excellent critical thinking and sound judgement.
• Understanding of the environment and culture of a highly selective, competitive research university with the ability to work collaboratively with on and off-campus partners, including faculty.
• Availability/flexibility to work some evenings and weekends.

Position relevant master's degree, post-bachelor's professional degree, or foreign degree equivalent and five years of full-time relevant professional experience obtained post-graduate/professional degree attainment; two years in a related graduate assistantship is equal for one professional year.

• Professional experience working in an environment and culture of a highly selective, competitive research university with the ability to work collaboratively with on and off-campus partners, including faculty.
• Direct experience in the application of research, trends, and best practices connected to the strategic design, implementation, and assessment of programs, services, and outreach strategies to address basic needs in a university setting.
• Demonstrated experience and skills aiding and support for a large and diverse case load of individuals who may be involved in or impacted by personal crisis, mental health concerns, trauma, or other disruptive/disturbing life events with great care and sensitivity; 24 hour on-call experience is notable.
• Professional experience in one or more university program or service areas including, but not limited to non-clinical case management, student emergency fund administration, suicide prevention and intervention, student and/or student organization advising, first amendment/free speech, crime victim/survivor services, or financial literacy education
• Ability to navigate sensitive situations with diplomacy while exercising excellent judgment that is congruent with federal, state, and university policy.
• Successful candidates must demonstrate a positive attitude and desire to contribute to the Carolina community.
• Excellent communicator (written and verbal) with experience delivering information to diverse constituencies in individual, as well as small and large group settings using multiple formats (e.g., in-person, telephone, virtual/video).
• Working knowledge of Advocate Care Network database by Simplicity.

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.