Senior Program Manager

University of North Carolina Charlotte

United States, North Carolina, Charlotte

Mar 12, 2025

Please see Special Instructions for more details.

This position is for UNC Charlotte Permanent employees only.
* Please do not apply for this position if you are not a current UNC Charlotte Permanent employee. Your application will not be considered.
This position is eligible for a hybrid work schedule once fully trained and at the discretion of leadership, based on the School of Professional Studies' current approved telework policy.
Must be available to work from 8:00 am - 5:00 pm with occasional work in the evenings and on weekends as needed.
Please answer all required questions as part of the application process to be considered for this recruitment. Do not write "see application" or "see resume."
The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.

Position Information

General Information

Position Number	003943
Vacancy Open to	UNC Charlotte Employees Only
Working Title	Senior Program Manager
Position Designation	EHRA Non-Faculty
Employment Type	Permanent - Full-time
Months per Year	12
Work Schedule	8:00 am - 5:00 pm Monday - Friday. Some occasional evenings and weekends are required to offsite locations.
Hours per week	40
FLSA Status	Exempt
Division	Academic Affairs
Department	School of Professional Studies
Work Location	Kennedy
Salary Range	$52,344 - $63,196
Primary Purpose of Department	The School of Professional ( SPS) reports to the division of Academic Affairs, reporting to the Associate Provost. SPS works collaboratively with departments, colleges, and academic support units to ensure integrated partnerships for enrollment growth, student success and faculty effectiveness in teaching.
Primary Purpose of Position	The Senior Program Manager is responsible for effectively managing all aspects of online, hybrid, and site-based academic programs, and acts as the liaison for the School of Professional Studies working with colleges to ensure an integrated and effective assessment for academic programs. The major responsibilities can be grouped into areas of program support, student services, compliance activities, and quality assurance.
Summary of Position Responsibilities	The Senior Program Manager ( SPM), works collaboratively with academic departments and colleges to ensure an integrated and effective, institution-wide planning (in both the short and long term), marketing, delivery, and assessment of Academic Programs and courses. The Senior Program Manager ( SPM) is assigned overall responsibility for several specific academic programs, and is also assigned to be the central point of contact on specific issues, services, technologies, etc., that impacts academic programs.
Minimum Education/Experience	Master's degree and at least two years of work experience in the administration or direct support of educational programs.
Preferred Education, Knowledge, Skills and Experience	Master's degree in higher education, learning and development, adult education, educational research/evaluation, or a closely related field. Work experience in academic/online education at an institution of higher education. Budgeting experience is desirable. Excellent oral, written, and interpersonal communication skills. Attention to detail. Diplomacy and professionalism. Exceptionally strong organizational and analytical skills and the ability to manage multiple projects simultaneously. Ability to work well under pressure. Ability to be a self-directed, independent decision-maker. The position requires a strong service orientation and the ability to exercise good judgment in the handling of many sensitive and confidential matters. Applicants must be experienced in using a personal computer for word processing, spreadsheet, database, and web based applications. Applicants must have experience in and/or knowledge of: contemporary models for academic online teaching and learning, including the delivery of support services to students remote from the campus, a variety of academic/online technologies, marketing principles and strategies and the delivery of programs online and at off campus sites, and to adult learners. Equivalent combinations of education and experience may be substituted for the stated qualifications.
Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants	This position is for UNC Charlotte Permanent employees only. * Please do not apply for this position if you are not a current UNC Charlotte Permanent employee. Your application will not be considered. This position is eligible for a hybrid work schedule once fully trained and at the discretion of leadership, based on the School of Professional Studies' current approved telework policy. Must be available to work from 8:00 am - 5:00 pm with occasional work in the evenings and on weekends as needed. Please answer all required questions as part of the application process to be considered for this recruitment. Do not write "see application" or "see resume." The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the *finalist. Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.*
Posting Open Date	03/12/2025
Posting Close Date	03/23/2025
Open Until Filled	No
Proposed Hire Date	04/21/2025
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have a master's degree? If so, in what discipline?

(Open Ended Question)
*
Do you have at least two years of work experience in the administration or direct support of educational programs? If so, please explain in detail.

(Open Ended Question)
*
This posting is for UNC Charlotte permanent employees only. Are you a current UNC Charlotte permanent part-time or full-time employee?
- No
- Yes

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents