Identity & Access Management Analyst Level II - Information Technology

Summary

Partners with the business owners and Information Technology Applications manager to utilize identity access management solutions for user identities, authentication and authorization to resources. Streamlines and helps automate access processes to ensure efficiency and effectiveness of access provisioning. Supports the Bank's workforce by ensuring timely and accurate administration and management of access privileges.

Essential Duties and Responsibilities include the following. Other duties may be assigned with or without prior notice.

Provides efficient administration of user access to those systems maintained by the Bank's Operation team.

Coordinates across business lines and Information Technology Applications team to identify access requirements and assists in integrating these requirements into identity access management tools and processes.

Analyzes Security Administration processes and workflows, recommends ways to improve efficiency and effectiveness, and helps implement the solutions.

Establishes and analyzes identities, roles and access assignment - Develops and maintains role-based access control.

Supports identity access management tools; ensures incident investigation and resolution.

Reviews, develops, and maintains security administration's processes and procedures.

Configures, analyzes, and maintains Identity Access Management (IAM) product and ensures high efficiency and effectiveness of the tool.

Coordinates timely incident and problem resolution with vendors.

Recommends, analyzes and supports integration of additional systems/applications to an IAM.

Recommends, analyzes and supports integration of additional systems and applications to Active Directory - LDAP.

Assists in coaching and training other staff members on identity management functions.

Other Qualifications

Information Technology related technical certifications a plus.

Must have excellent customer service skills and demonstrate strong interpersonal, organizational, verbal and written communication skills.

Strong attention to detail.

Technical knowledge of Windows operating systems, a plus.

Other Skills and Abilities

Strong and interpersonal and communication skills, both verbal and written.

Superior telephone etiquette.

Strong problem solving skills.

Must display initiative and assertiveness.

An ability to plan and organize work in an efficient manner.

A good working knowledge of the day-to-day operating environment, hardware and software tools, operating techniques and client applications.

Education and/or Experience:

Associate's degree in computer science or computer-related field and two years of related. experience and/or training; or equivalent combination of education and experience, required.

Proficiency with Microsoft Office applications required.

Possesses wide-ranging experience in Identity Management and Identity Governance, preferred.

Working knowledge of Active Directory, preferred.

Working knowledge of programming like Java, SQL, HTML, CSS, JavaScript, and PowerShell, preferred.

Experience or training in data exchange formats like JSON, XML, REST, and SOAP, preferred.

Working knowledge of Sail Point (IAM) solutions, preferred.