Manager, Credit Risk & Origination Strategy (Underwriting)

Overview

Responsible for overseeing the planning, management, and direction of credit risk analytics and underwriting strategy development within the Lending department. This includes monitoring and optimizing underwriting strategies across various lending asset types, such as auto loans, student loans, and business solutions. Lead a team in developing and maintaining models and frameworks to support optimal decision-making while effectively balancing competing trade-offs. Serve as a subject matter expert on business functions, systems, policies, and procedures. Manage the daily activities of professional employees and/or supervisors. Collaborate with executive management in the development and execution of strategic plans.

Responsibilities

• Develop underwriting, account management, pricing, optimization and simulation models to optimize Lending decisions
• Oversee the development, implementation, and use of credit scoring models and account management strategies
• Develop and maintain price optimization and elasticity models for risk-based pricing, credit line optimization models to minimize risk exposure, and profitability models that allow for optimization of the various trade-offs to achieve Lending's business goals
• Maintain thorough knowledge of credit bureau data, tools and initiatives as well as newer advancements in Machine Learning and AI, and how they may be leveraged to improve Lending's credit decisions
• Develop simulation models for capacity planning and business process improvement to improve operational efficiency, and member service and satisfaction
• Optimize business operation performance by analyzing current and forecasting future performance to support strategic initiatives
• Manage the collection, correlation, analysis, and reporting of data and studies of organizational information to drive lending operations, business decisions, and mitigate risk/loss
• Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and NFCU policies and procedures
• Develop and maintain team-specific components of the Division Annual Financial Plan (AFP)
• Lead or participate in organization-wide project teams; monitor projects assigned to the department and ensure milestones are completed on schedule
• Develop and implement new/updated policies, procedures, goals and priorities as necessitated by demands, changing conditions, and/or management request
• Identify and resolve operational and performance gaps and obstacles; develop and implement changes and improvements
• Leverage operations research techniques to optimize the performance of Lending's products and operations
• Manage and lead the simulation and optimization of credit policy decisions utilizing various profit/loss scenarios to ascertain current/future financial impact; make appropriate recommendations
• Lead development of ROA modeling to ensure that product pricing appropriately addresses income objectives
• Maintain understanding of business direction, environment and strategies and work closely with stakeholders to ensure analytic output addresses business needs
• Evaluate/develop/implement analytical techniques and best practices to gain a competitive advantage
• Perform supervisory/managerial responsibilities
  • Ensure adequate/skilled staffing; select employees
  • Establish performance goals and priorities
  • Prepare, conduct and review performance appraisals
  • Develop, mentor and counsel staff
  • Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
  • Ensure section/branch goals and objectives align with division/department strategy
  • Ensure efficiency of operations
  • Leadership Level - Supervise daily activities
• Perform other duties as assigned

Qualifications

• Advanced knowledge of applicable federal and state, laws, rules and regulations that govern the functions of the Consumer/Credit Card Lending
• Extensive progressively responsible experience leading and managing an analytics operation in a large financial institution, including operational and regulatory risks and controls
• Advanced knowledge of any of the following: asset/liability management, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematic modeling
• Advanced knowledge of banking/financial industry trends, products and services
• Extensive experience in the use of statistical modeling software (e.g. SAS or SPSS), and with QRM systems and software
• Advanced knowledge of the concepts of asset-liability management
• Extensive experience demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
• Extensive experience managing multiple priorities independently and/or in a team environment to achieve goals
• Extensive experience in working with all levels of staff, management, stakeholders, vendors
• Extensive experience supervising and leading professional employees
• Expert organizational, planning and time management skills
• Expert research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysis
• Expert skill in results-oriented leadership in a challenging environment
• Expert skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
• Expert skill producing desired results and achieving goals and objectives
• Expert skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
• Expert verbal and written communication skills
• Expert database, word processing, spreadsheet, and presentation software skills
• Master's degree in Finance, Business Administration, or related field, or the equivalent combination of education, training and experience

Desired Qualifications

• Advanced knowledge of NFCU's policies, procedures, products, and services
• Significant experience leading and managing in diverse and complex operational environments

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

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