Financial Specialist 1 - Fairfax Medical Campus

Inova Fairfax Medical Campus is looking for a dedicated Financial Specialist 1 to join the team. This role will be onsite at our Fairfax Medical Campus and is a full-time day shift from Monday - Friday, 8:00 a.m. - 4:30 p.m.

The Financial Specialist 1 counsels patients on financial liability and verifies and enters insurance information and authorization/referral requirements.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off and paid parental leave.

Financial Specialist 1 Job Responsibilities:

• Accepts responsibility to review and correct errors before completion and routes to others for review when appropriate.
• Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services such as medical assistance programs, loans and grants.
• Reviews documented insurance benefits and patient liability in appropriate systems to prepare for patient counseling sessions.
• Requests/secures balance due payments from patients in accordance with established policies and procedures.
• Educates/trains others on insurance theory, insurance verification, and authorization/referral processes.
• Participates in related process improvement activities and makes suggestions for new or revised policies and procedures.
• Demonstrates an understanding of account resolution processes such as benefit verification, insurance classification, billing complaint claims, and account follow-up.
• Stays current with relevant insurance, contractual, and/or third-party payer regulations, medical policies, transaction/code sets, and general payment methods needed to ensure proper adjudication and compliance with industry standards.

Minimum Qualifications:

• Education: High School or GED
• Experience: Two years of patient access experience

Preferred Requirements:

• Experience in revenue cycle management, including the handling of insurance claims, payment postings, denials management, and appeals processes.
• Familiarity with hospital billing systems and electronic health record (EHR) platforms (e.g., Epic, or other healthcare financial management systems).