Bereavement Program Manager - Quality of Life and Palliative Care

Dr. Deena Levine is seeking a committed and adaptable Bereavement Program Manager to join the Division of Quality of Life and Palliative Care within the Oncology Department. This unique position encompasses clinical care and program management, responsible for overseeing and coordinating all aspects of bereavement support for patients and their families. The ideal candidate will excel in advocacy, education, community networking, and program development.

Additionally, the successful candidate will be responsible for developing and implementing grief counseling services, evaluating program effectiveness, creating educational materials, and collaborating with internal and external healthcare professionals to deliver comprehensive support. The role is structured for an advanced practice provider (or qualified licensed psychosocial provider) and includes approximately 20% clinical practice.

The Bereavement Program Manager will collaborate closely with Dr. Levine to lead the development and implementation of a comprehensive psychosocial service and/or clinical program, defining objectives, approaches, and goals. We seek a candidate with a strong background in psychosocial services, experience in managing psychosocial and/or clinical services programs, and a talent for collaborating with leaders to inform decision-making. We welcome applications from advanced practice providers, psychologists, social workers, and other psychosocial providers with the requisite education, experience, and licensure in the respective fields.

By joining our team as a Bereavement Program Manager, you will have the opportunity to make a profound difference in the lives of patients and their families during a critical time, contributing to a culture of care and compassion that truly matters.

Job Responsibilities:

• Lead the planning and execution of a psychosocial service and/or clinical program including defining objectives, approaches, goals, governance mechanisms, resource deployment, periodic reviews, contingency planning, and periodic reporting and communication.

• Collaborate with cross-functional teams internally and externally to achieve defined outcomes aligned with departmental strategies.

• Drive internal stakeholder management and communications, management of external vendors, and strong partnership with stakeholders inside and outside the institution.

• Track program and/or project success.

• Provide oversight and management of program budgets through planning, controlling, and tracking expenditures.

• Provide more complex analysis of data to create reports for senior leadership.

• Provide anticipatory, peri-mortem, and post-mortem bereavement counseling for patients and families, as well as referral for additional services where warranted.

• May participate in Psychiatric/Bereavement crisis response in accordance with the role.

• Oversee individual and collective assignments for clinical, educational, academic and programmatic bereavement needs to ensure optimal bereavement care and resources institutionally.

• Work regularly with bereaved parent advisors, educators, and steering committee members as well as lead bereavement related communication and engagement.

Minimum Education and/or Training:

• Master's degree in Social Work, Nursing, Healthcare Administration, Psychology, Child Life, or other related psychosocial field required.

Minimum Experience:

• Master's degree and 4+ years of experience in psychosocial services.

• 2+ years of experience managing psychosocial and/or clinical services programs.

• Relevant certifications required, as applicable, within psychosocial and/or clinical services area.

• Experience designing and managing programs with focus on stakeholder needs.

• Proven experience engaging with leaders to facilitate decision-making.

• Experience providing guidance and mentorship.

• Experience driving continuous program improvement projects.

Licensure, Registration and/or Certification Required by Law:

• As applicable, must possess a current Advanced Practice Nurse License issued by the Tennessee State Board of Nursing (LC: AP-TN)

• As applicable, a nurse must possess a current Tennessee State Board of Nursing license if the primary residence is Tennessee or a nurse licensure non-compact state (LC: RN-TN). Must possess a current State Board of Nursing license in the state ofa primary residence if the state is a Nurse Licensure Compact state (LC: RN-ARK, RN-MISS or RN-KY)

• As applicable, Nurse Practitioner Certification: American Nurses Credentialing Center (LC: ANCC-NP) or American Academy of Nurse Practitioners (LC: AA-NP) or Pediatric Nursing Certification Board (LC: PNCB)

Compensation

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