AWM, Marcus by Goldman Sachs - Provisioning Specialist

Asset and Wealth Management (AWM)

Across Asset and Wealth Management (AWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. The wealth management businesses provides financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across AWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.

The firm's Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.

YOUR IMPACT

As a Tech & Provisioning Specialist within Goldman Sachs Marcus, you will play a critical role in provisioning system access and resolving access related issues for a key business line within Marcus. The Tech & Provisioning team is responsible for provisioning system access, preforming regular access audits, and resolving system issues for Deposits. Tech & Provisioning works closely with business leaders, onboarding teams, Engineering, and external partners to ensure all employees are equipped to perform their role. The team also continually works to enhance current systems and processes. Tech & Provisioning is integral in ensuring that the Marcus businesses are equipped to provide excellent service to customers.

We have a fast-paced, results driven culture and are looking for an individual with a technical mindset who can become a subject matter expert to provision for a business line within Marcus.

Responsibilities

• Provision all necessary systems for new hire and transfer employees.
• Troubleshoot system issues and validate errors.
• Basic Qualifications
• Strong time management and organization skills to be able to work on tight deadlines.
• Demonstrated communication skills and techniques within a fast-paced corporate environment.
• Ability to identify and troubleshoot technical errors.
• Flexibility to use similar skills in report audits, reporting, tool development etc.

Preferred Qualifications

• Experience in provisioning for contact center operations and applications.
• Experience system provisioning or tech related field.
• Experience in Excel
• Experience with Jira and Confluence
• Experience in banking/ financial services