Foundation Specialist (Contract) - Portland or SSF

Roche is a global healthcare group with 94,000 employees in 100 countries, focused on innovation and transforming patients' lives. Genentech Access Solutions, a member of Roche Group, helps patients navigate the insurance process and access medicines, improving their quality of life. Roche values science, technology, innovation, professional development, diversity, and inclusion. The company has a unique culture centered around its people and a vision for greater patient benefit and impact. Join Roche and be part of one of the world's largest biotechnology companies, making a meaningful difference in healthcare.

Your Opportunity:

The Foundation Specialist (FS) evaluates patient eligibility for the Genentech Patient Foundation (GPF) and coordinates shipments of Genentech products to patients within program guidelines.

The Foundation Specialist is an Individual Contributor who reports to an Access Solutions Senior Supervisor.

Key Accountabilities

• You will learn and apply aspects of reimbursement (i.e., benefit investigations, payer reimbursement policies, regulatory and administrative rules).

• You will exhibit exceptional attention to detail, critical thinking, and analytical skills with a proven ability to communicate effectively in both written and verbal formats.

• You will effectively solve problems under pressure, prioritize tasks, and provide excellent customer service.

• You will work collaboratively in a team structure, responsibly delegate next steps to appropriate team members, and demonstrate effective leadership.

• You will follow written Standard Operating Procedures, manage change, apply technical expertise, and aim for results while ensuring effective communication and teamwork.

• You should be prepared for periodic mandatory overtime, including weekends, during high referral seasons or unexpected volume surges.

Who you are:

Qualifications:

• Bachelor's degree is preferred.

• A minimum of 3 years reimbursement experience is preferred.

• A minimum of 1.5 years in Genentech Access Solutions & Patient Services experience required.

• Prior experience working with Salesforce (including Dashboards/Reports), TalkDesk, and Visual Table is required.

The expected salary range for this position based on the primary location of Portland is $30 per hour. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

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