Accounting Manager - Accts Receivable

It's an exciting time at Metrohm USA!



We are the North American division of world-renowned Metrohm AG (Herisau, Switzerland), an industry leader in laboratory instruments and accessories for analytical testing/research. We are looking for an Accounts Receivable Manager (AR Mgr) to join our team at the NAHQ in Riverview, FL.

We are looking for a meticulous and strategic Accounts Receivable Manager to lead our AR operations and team. This role is critical in ensuring accurate invoicing, prompt collections, and strong customer relationships. The ideal candidate brings a strong understanding of AR processes, an initiative-taking mindset, and a passion for continuous improvement.

This is an office-based role. The selected candidate will be required to work onsite full-time for the first six (6) months. After this initial period, a hybrid work schedule may be considered based on performance and business needs.

As the AR Manager, you will handle the following areas.

Accounts Receivable & Collections

• Monitor accounts receivable aging and proactively follow up on overdue accounts.
• Track AR balances including unapplied cash, customer prepayments, and credit notes.
• Perform account reconciliations and ensure ledger accuracy.
• Coordinate with Sales and Customer Support to resolve billing or collection issues.
• Develop and manage effective collection strategies, including negotiating with customers.
• Analyze collection trends and recommend process enhancements.

Invoicing & Sales Tax

• Generate accurate and timely customer invoices in line with contract terms and billing schedules.
• Review and resolve billing discrepancies to ensure prompt cash flow.
• Reconcile sales tax activity between Avalara and D365 monthly, lead and support sales tax audits.

Zendesk Ticket & Credit Management

• Monitor and manage Finance queue tickets in Zendesk, ensuring prompt resolution.
• Create and keep SOPs for ticket handling; track turnaround times and recommend improvements.
• Collaborate with the Controller and CFO on customer credit limit reviews and credit term approvals.

Process Improvement & Compliance

• Find opportunities to streamline AR and collection processes.
• Implement best practices and ensure compliance with internal accounting policies and procedures.

Team Leadership

• Supervise and mentor AR staff, providing training, support, and professional development.
• Foster a collaborative, solutions-focused team environment.

Ideal Experience and Education:

• Bachelor's degree in accounting, Finance, Business Administration, or related field.
• 5+ years of experience in accounts receivable or a similar role, including
• Solid understanding of accounting principles and AR best practices.
• Proficient in ERP systems (Microsoft D365 preferred) and intermediate Excel skills (PivotTables, VLOOKUP, XLOOKUP, SUMIFS, etc.)
• Effective communication and interpersonal skills.
• Proven ability to manage multiple priorities and lead a team effectively.

Additional requirements:

Successful completion of a pre-employment background check, employment and education verification, and a 10-panel drug screening, which includes marijuana, is also necessary.

Ready to lead a team and make a measurable impact? Apply now and help shape the future of our finance operations

At Metrohm USA, we're more than a leader in chemical analysis; we're a community driven by passion, integrity, and a commitment to quality and innovation. With expertise in both laboratory and process systems for titration, ion chromatography, electrochemistry, and spectroscopy, our approach goes far beyond just technology. We believe in creating an environment where our people feel valued, heard, and inspired to do their best, ensuring that we not only deliver exceptional solutions but also foster a culture of mutual respect and continuous improvement. The way we take care of customers is deeply embedded in our culture, making every Metrohm experience uniquely personal and supportive.

Discover how our dedication to both science and humanity shapes everything we do at www.metrohm.com

Eligible employees may choose to participate in the following benefits:

• Comprehensive Medical, Dental and Vision
• Basic life insurance and accidental death and dismemberment
• Short- and long-term disability
• Tuition reimbursement program
• Paid vacation, holidays, sick and personal days
• 401k savings
• And more!

Metrohm USA, Inc. is an Equal Opportunity Employer.

EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities

Metrohm USA, Inc. is a federal contractor with a commitment to engage in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities.

Metrohm USA, Inc. is an E-Verify employer.