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Patient Access Representative - Per Diem

University of California - Los Angeles Health
United States, California, Santa Monica
Mar 26, 2025
Description

The Per Diem Access Representative pre-registers, pre-admits, and admits patients by telephone and/or in person. In this per diem role, you will:

* Collect accurate demographic information

* Review and interpret insurance benefits

* Obtain prior authorizations

* Collect cash

* Interact with public assistance programs (i.e. Medi-Cal, CCS)

* Interact with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units)

* Refer appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care

Qualifications

We're seeking a detail-oriented, self-directed professional with:

* Working knowledge of eligibility and working provisions of third-party sponsors

* General knowledge of medical terminology

* Ability to write concise, grammatically correct reports and correspondence

* Ability to type 55 words per minute (WPM)

* Proficient in basic math

* Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook

* Bilingual English/Spanish preferred

* Must be available for weekends and holiday coverage

Note: May be subject to test in qualifying skills

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