Financial Counselor - PAS Walnut Creek - Full Time - 8 Hour - Days

John Muir Health
United States, California, Walnut Creek
1400 Treat Boulevard (Show on map)
Mar 27, 2025
Job Description:The Patient Access Services (PAS) Financial Counselor is responsible for providing service to patients at various JMH facilities/patient services entry points to coordinate registration, authorization, and information processing requirements associated with the patient visit and services needed. The Financial Counselor gathers appropriate demographic, authorization, clinical and financial information in a timely and accurate manner to ensure the patient's smooth interaction with John Muir's various healthcare services. The person in this role works under the direct supervision of the department manager. Education: High School Graduate or Equivalent Preferred Experience: 2 years- Medical Office - Preferred 2 years - Insurance Plan Payment Practices and Billing Requirements - Preferred 2 years - Information Technology - Electronic Health Record - Preferred Skills: Good spelling and grammar skills. Keyboard by touch. Must have excellent written and verbal communication skills as well as excellent interpersonal and organizational skills. Must have excellent communication and customer skills and be able to respond to a variety of circumstances with compassion, patience and flexibility, sometimes under difficult circumstances. Able to work in as established time frame with attention to detail and accuracy. Demonstrates willingness and ability to gain experience in new software programs as needed. Microsoft Excel/Word skills. Possess the ability to work independently as well as part of a team. Electronic Medical Record (EPIC) preferred. Knowledge of Health Care, insurance and authorization requirements. Work Shift:08.0 - 08:30 - 17:00 No Waive (United States of America) Pay Range: $31.72 - $41.99 Hourly Offer amounts are based on demonstrated/relevant experience and/or licensure. Pay will be adjusted to the local market if hired outside of the Bay Area. Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word 'exempt' on it. Scheduled Weekly Hours:40