Course Specialist

The Office of the Registrar supports the teaching and learning mission of the University of Wisconsin-Madison by providing essential curricular, enrollment, and student-record services to the campus community. We are currently seeking a Course Specialist to join our Degree Audit and Academic Programs team, a group of hard-working, detail-oriented, innovative and collaborative professionals. This position reports to the Assistant Registrar for Degree Audit and Academic Programs in the Academic Services area of the office.

The Course Specialist will serve as the primary expert and Office of the Registrar (RO) liaison in establishing and maintaining course information within the integrated student information system (SIS) course catalog. This position collaborates with academic planners, academic deans, curricular representatives and instructional staff in the maintenance of the SIS course catalog, currently containing nearly 9,000 courses across 188 subjects. The incumbent will work in concert with RO and school/college degree audit encoding staff, academic planners, academic department staff, school/college curriculum committees and operational data store consumers to ensure proper utilization of course information across multiple curricular platforms (e.g., the student information system, the degree audit, and Guide). This individual is also responsible for creation and enforcement of the governance-approved course requisites to ensure appropriate student preparation with course enrollment.

Additionally, the incumbent will have primary responsibility for specialized functions within the Office of the Registrar related to Academic Services, including maintenance of the SIS calendar and collaborative programs. Responsibilities will also include supporting, testing, documenting, and improving systems and business processes, particularly in relation to our curriculum management platforms.

• 15% Serves as an expert in the creation and maintenance of student records and curricular and degree requirement data within the student information system
• 15% Implements, interprets, and enforces instructional, professional, and legal standards and regulations related to student, curricular, and academic records
• 15% Collaborates with academic deans, faculty, advisors, and staff to resolve curricular, student record, and credit evaluation problems. Audits and corrects data to ensure accuracy and completeness
• 15% Provides functional support and evaluation of the student information, curricular management, and credit evaluation systems to identify opportunities for business process improvements and makes recommendations to adapt processes and systems to achieve greater efficiency
• 15% Participates in systems testing and develops and maintains documentation on business processes
• 15% Applies knowledge of programs, procedures, and policies to provide expert guidance in student records, curricular management, and credit evaluation functions when complex cases have been escalated by campus stakeholders for resolution
• 5% Meet the documented Office of the Registrar standards including but not limited to: standards in customer service, participation, communications, professional development, and testing of processes/systems. Perform other duties as assigned.
• 5% Demonstrates commitment and adherence to the University's mission and the Wisconsin Idea.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Required
Bachelor's Degree

-Minimum 2 years of relevant professional experience in higher education required, preferably in a registrar, degree audit encoding, academic planning, or academic advising setting.
-Strong attention to detail, accuracy and organization, and demonstrated analytical aptitude.
-Demonstrated experience in cross-campus collaboration and engaging with academic planning and school/college partners on matters of curricular policy and process.
-Effective problem-solving skills; ability to identify and resolve problems in a timely manner, gather and analyze information skillfully, and develop alternative solutions.
-Experience interpreting policy, legislation, and/or complex rules and regulations.
-Excellent organizational skills with demonstrated ability to meet deadlines in a fast-paced environment.
-Strong written and oral communication skills.
-Preferred: knowledge of PeopleSoft Campus Solutions 9.2 and CourseLeaf, Leepfrog's curricular management platform.

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Ongoing/Renewable

Minimum $50,000 ANNUAL (12 months)
Depending on Qualifications
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

The Division of Enrollment Management (DEM) believes in our ability to contribute towards an ecosystem of innovation. Through this relentless desire for bold ideas, DEM leads a comprehensive strategic enrollment approach to attract, enroll, support, and graduate the most talented students. We foster equitable and seamless experiences, value research in practice, engage in responsible stewardship, provide inclusive support, collaborate, and increase access to higher education to accomplish our goals. With students firmly at the center of our actions, decisions, processes, and services, our work helps to deliver the impact of UW-Madison as a world-class institution that enriches communities across the globe.

The Division is comprised of a dedicated team of over 400 employees and includes the Office of Admissions and Recruitment, the Office of Student Financial Aid, the Student Success Through Applied Research (SSTAR) Lab, and the Office of the Registrar. DEM invests in the professional growth of their team members and is committed to the highest standard of service for students, colleagues, visitors and other stakeholders. Team members will serve as role models by practicing exemplary and respectful behaviors in all of our interactions.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment and must be able to sustain eligibility, without sponsorship, throughout the duration of their employment.

Click the 'Apply Now' button above to begin. After creating a UW Jobs profile, you will be asked to upload a cover letter, resume and three (3) professional references. Your application materials should demonstrate how your knowledge, skills, and experience align with the qualifications listed in the job posting.

Ann Bradshaw
ann.bradshaw@wisc.edu
608-262-0989
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Stu Rcds & Curr Spec II (Inst)(AE085)

A05-ENROLLMENT MANAGEMENT/REGISTRAR

Academic Staff-Renewable

312998-AS