Triage Nurse, Internal Medicine- Medford

Mass General Brigham Community Physicians
United States, Massachusetts, Medford
Mar 28, 2025
We are seeking a 40-hour full-time Triage Nurse to support our internal medicine office onsite Monday through Friday. Our office is open from 7:00am-5:00pm and we are flexible on the shift times for this role within that time frame! The Triage RN supports our healthcare teams primarily through phone triage but has some patient facing hands-on aspects as well. The Nurse will handle patient interactions via telephone, provide advice in accordance with clinical protocols, and coordinate proper disposition. Calls are related to patient concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills, test results, and in-basket management. This person will be an integral part of an extraordinary team! Education Associate's Degree Nursing required and Bachelor's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [RN - State License] - Generic - HR Only required Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Experience Clinical nursing experience 0-1 year required and Ambulatory care or outpatient experience 1-2 years preferred Knowledge, Skills and Abilities - Proficient knowledge of nursing principles, practices, and procedures. - Strong communication and interpersonal skills. - Ability to work effectively in a fast-paced and dynamic healthcare environment. - Demonstrated commitment to continuing education and professional development. - Familiarity with electronic medical records (EMRs) and healthcare technologies. Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.