Front Office Coordinator
 D4C Dental | |
life insurance, flexible benefit account, paid time off, paid holidays, 401(k), retirement plan
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 United States, Texas, Fort Worth | |
 Mar 31, 2025 | |
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Join Our Team as a Front Office Coordinator Are you an organized, friendly, and bilingual professional with a heart for helping children and families? IKIDS Pediatric Dentistry and Orthodontics is looking for a Front Office Coordinator (FOC) to be the welcoming face of our practice and ensure a smooth and positive experience for every patient. We are seeking someone who is fluent in Spanish and who ideally has some dental background to support both administrative and patient-facing tasks. Key Responsibilities: Answer and manage incoming calls and appointment scheduling Verify insurance eligibility and coverage details Collect co-pays and outstanding balances at the time of service Maintain accurate patient records and documentation in our practice software (Dental Vision) Assist with insurance claims, billing, and account follow-up Help implement accounts receivable plans to improve collections Support coordination of care between pediatric and orthodontic appointments Collaborate with the clinical team to ensure efficient patient flow Monitor and manage the front office schedule and call queues Provide excellent customer service to both patients and parents Adhere to compliance guidelines and uphold practice policies Serve as a backup to revenue cycle team members as needed Qualifications: High school diploma required; college degree preferred 1-2 years of dental office experience preferred 3-4 years of customer service experience required Bilingual in English and Spanish (required) Skills: Strong communication and interpersonal skills Knowledge of dental terminology and insurance billing Proficient in Microsoft Office (especially Excel) Familiarity with patient scheduling, electronic billing, and collections Ability to multitask and stay organized in a fast-paced environment Positive, team-oriented attitude We Take Care of Our Team With: Paid Holidays Medical, Dental, and Vision Benefits Health Savings Account (HSA) & Flexible Spending Account (FSA) 401(k) Retirement Plan Short & Long-Term Disability Insurance Life Insurance Opportunities for Community Service & Outreach If you're ready to be part of a mission-driven, kid-friendly dental team where your role truly matters, apply today and help us bring smiles to life - one patient at a time! | |