IT Technical Support Specialist

City/State

Work Shift

Overview:

This is a Full- Time onsite position. The physical location is Sentara Louise Obici Hospital .

IT Technical Support Specialist is a customer-facing role responsible for providing technical assistance related to computer hardware, applications, software devices, and monitoring systems. This role involves diagnosing technical issues, assisting users remotely or in person, and ensuring the proper installation and functionality of IT systems. The specialist must have strong problem-solving skills, technical expertise, and customer service capabilities to deliver high-quality support in a fast-paced environment. This role is ideal for an IT professional who enjoys problem-solving, providing excellent customer support, and ensuring the smooth operation of IT systems.

• Bachelor's Degreein Computer Science, MIS, or related field, preferred
  Experience in lieu of Bachelor's Degree
  3 years of relevant experience with a degree
  5+ years of relevant experience without a degree

• Prefer one or more of the following: MCDST, A+, Network+, CompTIA Project+

• Good problem-solving and troubleshooting skills
• Strong attention-to-detail and follow-up skills; customer-focused and results-oriented attitude
• Strong oral and written communications skills
• Willingness to coordinate and work with others
• * Willingness to be on call and attend to technical issues outside of normal business hours.

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Sentara Obici Hospital, a 175-bed state-of-the-art facility, is located on Godwin Boulevard in Suffolk, VA. Our full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine, heart and vascular, advanced imaging, gynecological and comprehensive breast services, behavioral health, maternity, weight loss surgery, and a heartburn treatment center.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.