Field Training Officer

Global Medical Response
United States, New Mexico, Santa Fe
1300 Luisa Street (Show on map)
Apr 29, 2025
Job Description Summary : We invite you to join a team of highly skilled emergency medical experts! Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response. JOB SUMMARY This position performs all aspects of EMT duties, as well as providing continuous evaluation of assigned employees' job performance through observation and skill testing. This position provides on-the-job training to new employees and remedial training for employees with performance deficiencies ESSENTIAL FUNCTIONS/DUTIES Trains probationary employees and remedial training for assigned employees; mentors EMS students of all levels; answers questions for other crews. Provides problem-solving assistance to less-experienced employees. Assists in the coordination of the daily and weekly schedule. Files regular progress reports on employees in training to the Operations Supervisors and Operations Manager. Ensures compliance with federal, state and local standards, contractual requirements, and established operational and safety policies and procedures. Assists with the development, implementation, and enforcement of policies, procedures, and guidelines which promote sound patient care, customer service, employee health and safety, and limits-minimizes risk and liability. Verifies that units are clean, in working order, appropriately stocked and outfitted to comply with local, county, state, and federal requirements and Company standards. Verifies that buildings and grounds are clean and well kept. Implements programs which ensure cleanliness and readiness for duty of Ambulances and Stations/Posts. Assists with testing, evaluation, and selection of equipment and supplies. Conducts community health and safety, employee quality assurance/performance reviews, education and training. Provides on-boarding of new hire EMT/Paramedic staff, including company policies, protocols, skills assessment, customer service requirements, company culture, etc. Assists with providing New Employee Orientation training in such a manner that new employees receive comprehensive exposure and instruction to ensure ongoing quality and employee satisfaction. Ensures compliance with local policies and Medical Direction requirements governing New Employee Orientation Programs. Conducts ongoing safety training and education as directed by Corporate Safety Management. Assists in the development and implementation of training programs. Monitors EMT Basic/Paramedic students as a preceptor. Assists with maintenance of an accurate log of employee certifications. Mentors and reviews EMT Basic/Paramedic students and team members. Works collaboratively with the Operations & Communications personnel to make certain all run reports are completed to standard prior to an employee's departure from a shift. Ensures all necessary patient care documentation and billing documentation is completed within specified timeframes, that patient documentation standards meet clinical standards as set forth by the Medical Director. Understands, supports, and enforces Lifeguard's philosophies and policies. Assists with and/or lead special projects and assignments as requested by Operations Manager, Regional or Executive Leadership. Seeks and collects input and ideas regarding service improvement from all employees and customers. Attends FTO Meetings as necessary. Develops and maintains positive relationships with internal and external customers, stakeholders, peers, and members of the medical and EMS community; effectively communicate and make prompt and accurate decisions to help achieve company goals. Represent the company at local meetings. Perform other duties as assigned QUALIFICATIONS Experience: Minimum 6 Months of Employement Driving Record within GMR Compliance Education: High School Duiploma or Equivalent Up to date on all GMR Manafatory Trainings Credentials/Licenses: Current State EMT License Valid State Driver's License CPR/BLS Certification from AHA \| Job Description : WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS* Working Conditions: * This position requires driving an emergency vehicle throughout shifts of varying durations (up to 24 hours), use of stretchers, ventilators and other medical equipment; walking on uneven or slippery ground depending on the location in which the transport occurs; exposure to red lights and sirens on ambulance and other emergency responder vehicles; exposure to various weather conditions, day and evening shifts; potential exposure to dust, gas, fumes or chemicals (e.g. idling ambulances, responding to vehicle accidents); working at heights and/or in confined spaces (depending on the call); and potential for exposure to blood-borne pathogens, known and unknown medical conditions (protective materials are provided and precautions are required). Physical Demands: * This position requires mostly field work and riding in an ambulance, involving frequent sitting, walking, standing, bending, and moderate squatting, crouching, kneeling, twisting, crawling and climbing, and working in awkward positions when moving patients from all types of locations and within the emergency vehicle and/or medical aircraft. It requires frequent lifting of up to 100 lbs. This position will be required to perform various lifts and transfers of patients who may require the use of one or more of the following items: stretcher or backboard, stair chair, neonate isolet, and possibly a two-person manual transfer. This position will require partnering with another EMT to lift, carry, push, pull, maneuver, balance, and transfer from one surface to another a body weight of up to 300 lbs, and additional equipment weight. This position requires manual dexterity of frequent simple and power grasping of both hands, moderate use of fine manipulation with both hands, and frequent pushing and pulling and reaching above and below shoulder level. This position also requires frequent use of foot controls when driving, utilizing stretchers, or operating other medical equipment with foot controls. * Hearing: Must be able to hear and understand information provided by patients, family or bystanders; must be able to hear breath sounds and accurately determine auscultated blood pressures; must be able to differentiate separate conversations in active, distracting environments; must be able to hear and understand radio traffic when responding with lights and sirens. * Speech: Must be able to speak and enunciate clearly and at a level audible to others in loud conditions, must be able to speak clearly in stressful situations, must be able to verbally communicate with patients, families and other emergency personnel. * Vision: Requires ability to identify and distinguish colors, clear vision at 20 inches or less (close vision) and clear vision at 20 feet or more (distant vision), peripheral and depth vision, as well as ability to adjust focus. Mental Requirements: * Must be able to analyze many variables and choose the most effective course of action for responding to calls, treatment and transportation of patients, and interaction with family members, facility personnel, and others. Must be able to handle novel and diverse work problems on a daily basis, including high pressure trauma scenes. Personal maturity and sound judgment are important attributes. Must be able to relate, communicate and interact with people at all levels within the Company and at customer facilities, as well as with people of diverse backgrounds, age levels ranging from infant to senior, disparate levels of comprehension, and potentially dealing with confused and agitated patients or family members. Requires ability to analyze, evaluate, compare, and compile information, and the ability to coordinate, communicate, and instruct. GUIDING VALUES AND BEHAVIORS Employee must consistently exhibit our guiding principles: * Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do. * One Team - We respect each other and achieve together what no individual can alone. * Innovation - We are driven to develop solutions that inspire progress. * Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties. * Ownership - We are accountable for what we do and take pride in how we do it. * Citizenship - We are dedicated to being good stewards in the communities we serve. REPORTING RELATIONSHIPS Reports to: Operations Supervisor/Operations Manger Interrelationships: Operations If your passion is helping to create the next generation of EMS professionals while gaining more experience as a leader, apply today! EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. R0042671