Automotive Product Training Instructor - Houston/Austin TX

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

Job Summary

The Sales Instructor is responsible for delivering high impact training programs to Dealership sales personnel. This position is responsible for the facilitation of product and sales process skills to Brand Specialists and Sales Managers to achieve learning and culture change in the retail environment. This role assists with planning and executing training programs to support brand and operational goals. This role also provides a variety of supportive functions that serve to enhance the overall effectiveness of the Sales Training program.

* Delivers sales process, customer and product knowledge- and skill-based instruction, including certification, tactical, product launch and tailored programs.

* Consults with dealership management, region and area teams to assess learning gaps and identify training needs. Proposes learning solutions and offers additional perspective as needed to resolve performance problems.

* Creates training plans and schedules that consider the needs of dealers and markets. Customizes training content to dealership needs using sound instructional design principles.

* Assists with onboarding of new dealership employees via delivery of the Brand Experience course as well as through individualized coaching. Evaluates new hire readiness and provides additional training opportunities as needed to maximize employee retention.

* Plans and executes training programs including vehicle launches and immersive driving experiences.

* Uses a variety of facilitation and training methodologies to achieve learning outcomes. Provides timely feedback and coaching during training activities, and as needed to improve learner performance.

* Conducts evaluation of learning programs. Monitors and revises training programs based on end user feedback and impact to dealer performance.

* Participates as a subject matter expert in program design and development with the Sales Account Team. Assists in the determination of core competencies for Brand Specialists and Sales Managers.

* Monitors progress of assigned dealers toward certification goals. Communicates status of certification targets to area teams and dealer management.

Qualifications

* 3 to 5 years of training and facilitation experience in a variety of formats (virtual, on the job and classroom)

* Bachelor's degree - B.A., B.S

* Minimum 3 years relevant work experience - Automotive retail, hospitality and/or Customer Care

* Knowledge of adult learning theory and instructional design process

* Effective time management skills

* Personal computer skills in the major Office applications: PowerPoint, Word, Excel

Desired:

* Prior experience in instructional design & curriculum development

* Master's Degree - Instructional Design or Education

* Use of web-development programs such as Articulate Storyline/Rise

* Dealership process diagnostic abilities

* Budget management experience

Work Flexibility:

* Work flexibility (travel requirements, work schedule, etc.)
Up to 75% travel required to work with dealers, business owners, attend meetings and train the trainer workshops

* Must be able to travel internationally

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

#LI-SV1