Workplace Experience & Operations Coordinator

About the Team

OpenAI's mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Supporting that mission, our Workplace team ensures employees are empowered and productive through exceptional physical environments, efficient services, and thoughtful experience design.

About the Role

We're looking for a detail-oriented and resourceful Workplace Experience & Operations Coordinator to join our team. This person will be instrumental in managing our spaces, supporting workplace experience logistics, and coordinating swag, registration, and storage operations across multiple locations.

You'll thrive in this role if you enjoy wearing many hats, solving logistical puzzles, and building operational systems that scale. You'll collaborate across Workplace, Facilities, Security, Design, and Events teams to deliver consistent, high-quality experiences for both employees and guests.

In this role you will:

• Manage and maintain multiple spaces including scheduling vendor services, HVAC and elevator inspections, kitchen restocks, and space reconfigurations.

• Coordinate logistics for business requests (e.g., media interviews, meetings) and serve as the liaison for stakeholders.

• Lead event guest registration, including data entry, badge printing, signage, and event escort coordination.

• Maintain and analyze event attendance and feedback data to inform future planning.

• Support workplace swag operations: coordinate design and budgeting, maintain inventory, fulfill swag tickets, and track storage across multiple sites.

• Evaluate and optimize storage areas in collaboration with cross-functional teams (e.g., kitchen, IT, events).

• Oversee mailroom operations, ensuring organization, clear communication, and coordination with Security and IT for shared space usage.

• Track and manage data related to budgets, expenses and experience programs.

• Provide backup support for workplace operations needs and take ownership of miscellaneous special projects as they arise.

You might thrive in this role if you:

• 2-4 years of experience in workplace operations, facilities coordination, or experience-focused roles

• Highly organized and detail-oriented, with a strong sense of follow-through

• Comfortable managing physical spaces and collaborating across teams to ensure functionality

• Proficient in tools like Google Sheets/Docs, Airtable, Envoy, and Jira

• Proactive and dependable; someone who can anticipate needs and take initiative

• Passionate about employee experience and creating welcoming, efficient environments

Bonus Experience

• Familiarity with vendor and contractor coordination

• Experience with budgeting, inventory tracking, or data management tools

• Exposure to hospitality or event planning environments

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.