Travel Coordinator

Job Summary

The Corporate Travel Coordinator is responsible for managing and organizing business travel arrangements for employees. This includes booking flights, accommodations, ground transportation, and handling any special requests for meetings or events. They ensure that travel plans are efficient, cost-effective, and aligned with company policies, while also addressing any travel-related issues or changes. The role requires strong attention to detail, as well as proficiency in travel management software and knowledge of the corporate travel industry.

In addition to travel logistics, the Corporate Travel Coordinator serves as a point of contact for employees during their travels, providing support and resolving issues as they arise. They also work closely with vendors, such as airlines, hotels, and car rental companies, to negotiate the best rates and ensure that the company's travel budget is maintained.

Key Responsibilities:

• Booking Management: Handle reservations and confirmations efficiently, addressing any changes or issues that may arise before or during the trip.
• Customer Support: Provide ongoing support to travelling employees, including assistance with travel documentation, special requests, and problem resolution.
• Travel Knowledge: Stay up to date with industry trends, destination information, and travel regulations. Continuously expand your knowledge of travel products and services.
• Administrative Duties: Maintain accurate records of bookings, client interactions, and transactions. Manage administrative tasks related to travel arrangements and client communication.

Qualifications:

• Experience: Previous experience as a travel agent or in a customer service role related to travel is preferred.
• Availability: Must be available to work evenings and weekends as required.
• Education: High school diploma or equivalent required.
• Skills: Requires excellent communication and problem-solving skills, as well as the ability to manage multiple tasks in a fast-paced environment. Proficiency in Microsoft Office Suite.
• Attributes: Customer-focused, proactive, and enthusiastic about travel. Ability to work independently and as part of a team. Flexibility to adapt to varying traveler needs and travel trends.

Essential Qualifications:

• Excellent organizational skills self-motivation to complete routine tasks
• Detail oriented and customer focused
• Excellent verbal and written communication skills
• Able to work well with others
• Enjoys a fast-paced environment
• Able to multi-task with many interruptions throughout the day
• Basic mathematical skills, including a strong eye for detail
• Able to work the required shift hours/days
• Reliable transportation to get to and from work and a valid State issued driver's license

Work Environment:

This position is located in a comfortable, indoor office environment. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Typically requires overnight travel less than 10% of the time.

Note: Candidate must be available to work in Nights and weekends.

Ceres Environmental is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

E-Verify: We comply with Federal law by verifying employment eligibility.