Senior Director of Engineering, Quip

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

We are seeking a Senior Director of Engineering to oversee our Quip Product Engineering team within the Productivity engineering organization. Quip works with and supports through our Slack organization. This critical role will lead a team focused on developing and maintaining essential features that enable Quip's most significant and active customers to effectively collaborate and operate their businesses. The ideal candidate will excel at:

• Providing strategic direction and support to help the team address crucial business challenges
• Mentoring engineering managers and engineers in their professional development
• Making informed decisions to optimize project priorities, team engagement, technical sustainability, and customer satisfaction

Our goal is to create an AI-powered integrated productivity suite that helps people bring more work into Slack. We'll bring together meetings, documents, tasks and email from all of your tools into one simple, pleasant, first-party experience in Slack. The experience will be thoughtful, simple, and easy to use that exceeds the bar for craft and quality.

Key Responsibilities:

• Create and execute plans to improve how we support our engineering teams through both immediate solutions and long-term strategies
• Foster an environment where team members can openly discuss and learn from technical issues
• Find and address ways to help engineering teams improve their system reliability, performance, and efficiency
• Plan and deliver system improvements that enhance features, scalability and dependability for our customers while making it easier for engineering teams to deploy code safely
• Work across departments to complete major projects successfully
• Maintain clear communication with team members and leadership at all levels
• Help other engineers and teams adopt best practices for system reliability through mentoring and guidance
  

Required Qualifications:

• Engineering management experience of 15+ years, with preference for those who have led frontend, backend, and infrastructure teams
• Proven experience collaborating with customers, executives, and business stakeholders
• Track record of successfully managing multiple teams and direct reports simultaneously
• Experience owning a product or product feature from zero to launch
• Strong technical foundation enabling effective mentorship and team leadership
• Demonstrated success in setting and tracking team objectives (OKRs) and metrics
• Commitment to and experience with inclusive hiring and team-building practices
• Superior critical thinking and communication abilities
• Exceptional written and verbal communication skills
• Ability to effectively manage competing priorities and make clear decisions
• Comfortable operating at both strategic and tactical levels
• Strong business acumen and ability to balance technical and business considerations
• Proven track record managing production SaaS environments

Preferred Qualifications:

• Cloud platform experience, particularly with AWS
• Expertise in continuous integration/deployment and system observability
• Experience developing development platforms and services (e.g., microservices, APIs)

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